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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 5,975 reviews
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying smalll electronics like this, buy the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy the Best Buy extended warranty, it covers a lot. I love it.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for replacement product Always good to ensure proper coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is wonderful. I would not get a device with out it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is wonderful. I would not get a device with out it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good warranty good to have with a good smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use the protection, but it seems reasonable for a 2 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my fitbit every day so I'm so glad I purchased this just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would never need and did and got the coverage I paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When My FitBit Blaze Stop Working It Was Replaced With No Hassle!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny because you get a replacement if the band falls apart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for peace of mind. Just in case anything happens to mine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a fitness watch 10 months ago. The Geek Squad doesn’t repair watches so the plan offered a replacement based on what I paid for the watch. The replacement watch IS NOT covered although I bought a two year plan. It pays to ask questions and with the manufacturer’s warranty the overlap is free money for the company.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for sharing this with us and sorry for the very slow response! We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    havent needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fact that this is available to us for added protection is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is well worth on technology especially something I wear every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service and was very pleased with how easy it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't skimp when it comes to Gerk squad coverage! It's saved me many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty was a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did reimburse me for the watch. Thankful I purchased the warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must to get this. Geek squad is great and they havent let me down yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always get Geek Squuad protection. It is well worth it.

    I would recommend this to a friend