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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5979 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 5,979 reviews
  • Rated 3 out of 5 stars

    Maybe a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy one of these protections plans they are never used so it seems like a good idea because you want to protect your purchase but in the end you end up just spending extra money because she don't use it it would be better if it was for the lifetime of the product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. Hopefully if I ever do, I won't have problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have a warranty especillynfor the fitbit when you need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to give you a replacement if they have it. But they usually dont.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get so don’t have to worry about anything in future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does seem like my geek squad expires right before I actually need it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love knowing I have geek squad coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage for my producted is good to have. I'm glad I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people to deal with. Very helpful willing to go the extra mile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get it with my first Fitbit and I regretted it. Worth every dollar

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not sure its worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had a chance to use it yet, but when i do, i am not really looking forward to the $29 deductible per instance fee and i think you only get 1 or 2 repairs or replacements maximum allowance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Would recommend it to everyone. Like the companion app too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think your people need a little more instruction. Was told a restore would take several hours - I restored my hard disk at home in less than 2 hours and I picked thru what I wanted not just a restore as I had the apps software on disk and installed those as well in the same time included above. Must say they were very professional just need for them to have better training.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed the warranty but im sure its a good option to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things about Bestbuy. Never disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product helps me with my calls texts and notification

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable staff offering a decent product at reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty, covers what the maker won't.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nerd Herd vs Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful and i was able to get my situation resolved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan has hassle free exchanges I would highly recommend getting it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan will come in handy if something happens to my watch.

    I would recommend this to a friend