Customer Ratings & Reviews

Nice functionality and usages. It's accuracy for steps is very poor. Hopping the updates will be addressed. Please Do.

Great protection to have on your electronics. Get it if you can.

I love the way it looks and everything it does but the battery is horrible.

Love The protection plan, geek squad and everything about it.

$20 for 2 year accidental Replacement. That's less than a $1 a month.

Very bad service, if you can get service. I bought a 2 year protection plan on a new Smart Watch and wad asked to drive 1.5 hours away to have a Geek Squad member look at it first. I did not have a protection plan on my previous watch and was able to get a replacement immediately. I really regret getting the Geek Squad protection. Do not get this service unless you live beside a Best Buy and have time to spare.

Leaving the cold shoulder shown by the staff I met, it was good

not a bad fit bit. Bands are still it's weak point.

This warranty only covers what's available in the store. If they no longer sale your model you won't be walking out of the store with anything but a store credit of the depreciated value of what you originally purchased, unless of course willing to pay the upcharge of the newer version that came out 6 months later. Meanwhile they're selling you a 2yr warranty that they can't honor because it's no longer available, so they try to default back to the manufacturer's warranty that you originally had that they were supposed to be better than. So do to how quick they advance technology you have up to possibly a year to use a 2yr warranty due to the fact that they will not cover what's no longer available in the store, and they don't have the ability to fix everything thats being sold at Best Buy, so you will be defaulted back to the manufacturer's warranty.

I always have to get insurance on an item like this.. You never know

I think the warranty on the watch is worth the money.

I needed to use the warranty. The item is valuable to me.

Having Geek Squad protection pays for itself in no time.

I haven't had to use this yet, and hopefully won't have to.

Great for the peace of mind. of getting item fixed.

Bought this for my moto 360 gen 1, has known back cracking issues.

Really enjoyed this and would recommend for anyone to get

I love how if it gets damaged I can replace it for free.

Used it a couple of times to get exchanges, it helps.

I can return product to Best Buy store with no hassle.