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Customer reviews

Rating 4.8 out of 5 stars with 5951 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,951 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i always get it for all my best buy appliances cause accident happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to be able to have a protection plan in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth every dime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative and super helpful! Highly recommend Geek Squad coverage on every item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good....need to make an appointment to learn more about the watch i bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my malfunctioning watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad to protect many items and their service and support have been phenominal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish warranty covered full length of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my warranty when Samsung's update "bricked" my watch. I wish the warranty covered the full length of time for as many replacementts/repairs necessary during that time. Not just a gift card for the amount, then having to purchase a new item and a new warranty. Warranties used to work this way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever, fast an accurate; Is there a problem the are gone to found it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase Protection for Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the cost of smartwatches I've always purchased Geek Squad Protection and have used this protection with my last two watches. I always wear my smartwatch, even when working on outdoor projects. My only complaint with this protection is if you need a replacement and your smartwatch is no longer available. Best Buy doesn't look at the price paid, they deduct your awards certificates from the price, which isn't fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying for a Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife a Charge Hr about a year ago. She trained with it and ran multiple races with it. The end result was it wore out. We brought it back to Best Buy and not only replaced it but upgraded. We just had to pay the difference. This is well worth it for Fitbits especially if you are going to seriously use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad 2-year replacement plan. I love knowing that I have security for any accident for my products. I have had to use it, and it was quick and easy. If you're making an expensive purchase I highly recommend this service!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP is a must!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection on my devices. Best buys geeksquad protection makes it easy to swap out devices if stops working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing if they are not able to fix your device they will re place it but only if its still under warrnty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, its soooo worth it to get the accidental plan for people always on the go and traveling like us. I got this plan for my bf's watch that I purchased here (which him & EVERYONE loves! Check out Huawei watches) and its great to know that if ever something happens, Best Buy's got you covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth my money to protect anything i buy from Best buy! Geek Squad is always super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plan when I buy a new device. It's peace of mind, and help when I need it the most. The cost is well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like to have the warranty in event would need !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad protection plans. Especially for products that are used every day or prone to damage. I won't buy a electronics product without a geek squad plan. I don't always use the plan but Im always glad to have the peice of mind that my device is covered if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Samsung galaxy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Easy to review at the store. Purchase and worry free warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional and friendly. They solved my problem. I recommend them.

    I would recommend this to a friend