Customer Ratings & Reviews

It does not cover the product repair costs only 20% off parts and nothing off of labor. It covers less than most warranties

My daughter has not had any issues with her watch yet to go to the Geek Squad, but it is a good thing to have.

I purchased this one becz when I had my Active smartwatch, I had purchased one for it and when it failed to charge and I took it in to be fixed. When they found that it couldn't be fixed I recieved all of what I paid for the watch and the protection it was within the 2 year period. Was I happy yessss, I used it purchased my newer smartwatch 3!!!

Good service, good coverage for a good time. Relax for any problem could happen with the watch

It is a must get. Easy to exchange or fix. Hassle free.

I bought the 2 years accidental squad protection for my sister's samsung galaxy watch which i gifted her for her birthday. I was having some issue with the bluetooth setup as i wasnt able to connect the watch with the phone. I called the customer service at Geek Squad and they helped me out to fix the issue. I love their customer service. Thank you Geek Squad.

Get with anything you purchase for protection on any device worth it for piece of mind.

I was skeptical but when my Galaxy Watch had an issue, they exchanged it with limited questions asked. They even shipped it to me since my specific watch was out of stock. Arrived in 2 days.

Exactly what I needed! Useful for busy hands ,I can keep track of messages,calls and more.

Warranty on watch Warranty Warranty Warranty what more can i say the amount of time you get doesn't make since

I am very rough on my items not purposefully just comes with the job. Ive never had issues getting items fixed or replaced always been hassle free. The squad in destin has always been a good group of people to work with.

I purchased my Gear 2 with an option to purchase the 2 year protection plan. I was unsure if the protection plan was worth the money after realizing Samsung has its own warranty. After researching, I found the Samsung only covers manufacturing defects. Best Buy will cover damage to your item so spending the extra money on the plan was worth it as I am using this watch to exercise and do other recreational things that could lead to damage. Thank you Best Buy for the peace of mind.

For piece of mind, I bought this with my new printer, copier, scanner, faxing machine from Canon. Although I have not had to use it yet, I feel better having it, as I wrecked my last printer when it got gammed.

I never believed in getting the "extended Warranty" Until Best Buy , They Honor the warranty without ANY Hassle, My wife had a screen flickering on phone, the Best Buy geek squad took a look said she needed new one, they walked her to the case unlocked it and said pick out new one !! I am serious Please purchase this

The Geek squad was very helpful, efficient, and knowledgeable.

Great service, no waiting. I encourage you to get insurance in all your items.

I haven't needed to utilize my Geek Squad warranty yet. However, I'm glad I have it for reassurance that if a problem arises, the Geek Squad will take care of it.

I decided to buy this extended product warranty because other people told me that they'd had problems with their devices and found it kind of a slow process to deal directly with Fitbit. Twice I have had problems with my device failing to track steps or heart rate. Both times I had an easy time getting my device replaced. We didn't take out the extended warrant on my wife's Fitbit but after two similar problems we now wish we had.

Protection plans on smart devices are an absolute Must. The geeks squad Protection plan makes dealing with damaged watches, headphones and other devices so easy to deal with. They can take a day ruining experience and fix it quickly

I bought the geek squad warranty with my original Fitbit Alta. It’s battery was chronically draining despite doing all kinds of things to preserve battery life. It was past the manufacturing warranty. Fitbit recommended to use the geek squad warranty and get it replaced. The Geek squad service was excellent and the exchange was a piece of cake. I will always buy it now. Especially for something like this that you use every day.