Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5951 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 5,951 reviews
  • Rated 5 out of 5 stars

    Samsung #4 Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my watch. There are so many apps you can ad to it. I especially love the fact that you can check whether you are in a-fib or not. This saved my life knowing there was an issue with my heart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to smart electronics coverage is a must. Do not short yourself because of a few extra bucks. The peace of mind alone is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at Best Buy is the best. Anytime any of my item malfunctions the geek squad is there. They are so nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy backs its products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-year Accidental Geek Squad Product Replacement on my Samsung Gear Fit2. I have not used it on this particular product, but have purchased the same 2-year replacement on other products purchased from Best Buy and on one occasion, Best Buy replaced an item that could not be repaired. No hassle. They stood behind their product replacement. I would recommend seriously considering the small cost of the product replacement, depending upon the item, the use of the item, and the cost of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Year Accidental Geek Squad Product Replacement plan on a whim because by the time I'd saved enough to buy the product I wanted (a Fitbit Aria), it had gone on sale and the price equalized out. Plus, there had been some rumblings on longevity of the device. And while I had initially I forgotten about it, I fortunately had to buy something else and happened to see the active warranty. So I took it in. No muss, no fuss, Best Buy replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch replacement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartwatch failed one month before the warranty expired so I returned the watch to Best Buy and was given store credit for what I spent on the watch original. No hassle quick easy return. I used that credit to purchase a new watch and an additional service plan for that one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and friendly. Very user friendly if you have an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had an issue with Geek Squad Replacements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the GSS on a few electronic Items. Never had an issue with needing a warranty replacement. No Hassles at all. They gave the New Replacement Item. Not a refurbished Item like some companies (cough uhm VZW uhm). I recommend getting this coverage on any electronic large ticket Item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to have. Ive used it on other items they take it back with no questions asked and give you a new one or repair the one you got. Mainly give you a new one tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the misfortune that my watch 4 had a broken battery and I took it to have the warranty validated and without any objections they returned my money for what the watch cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether it's a television, Computer or any other electronics, I protect my equipment. Recently my laptop broke after someone stepped on it on the plane getting to his seat. Best Buy Geek Squad replaced the glass and all is as good as new. It would have cost me over $500 for this repair. I'm already way ahead and still have about a year left on the guarantee. As I always say, "Better safe than sorry!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any smart watch, phone, or tablet I've drop my phone and banged my watch too many time not to have this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans on smart devices are an absolute Must. The geeks squad Protection plan makes dealing with damaged watches, headphones and other devices so easy to deal with. They can take a day ruining experience and fix it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not have the smart watch 5 any more so i got the smart watch 6 for the same price and i really love my smart watch 6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darwin12

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it great I recommend to others people to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Triathlon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Garmin 955. A little bigger than my 945, functionality gives me everything I need in my Triathlon journey. My only regret is not knowing the 965 came out a couple months later with a superior display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worthwhile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used this warranty on my galaxy watch. The watch face was not responsive to touch any longer. They swapped it out for me at the store with a new one. They didn't have the exact model in the store, but offered to order it. Instead, I opted for the newest model that was stocked in store & only had to pay the $30 price difference. Of course I purchased a new warranty with it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch smater then me

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to buy four different smart watches from Amazon and none worked with my phone. I bought this one at cheaper price thinking if nothing easl I would just return it. This watch is easy to setup and get working with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays in the long run to have insurance. My 1st Samsung Galaxy watch got water damage accidentally pushing the button ending my swim session. I got insurance on my second watch and I got insurance on hte laptop that I bought for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all your electronic devices. They are always nice ans helpful.

    I would recommend this to a friend