Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6006 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 6,006 reviews
  • Rated 5 out of 5 stars

    Fitbit? Go with the Geeks!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So your buying a Fitbit? Before you burn the soles of your shoes, grab the Geek Squad Replacement Insurance. The Charge HR is a great device, it just that the manufacturing process leaves a lot to be desired. Grab the Geeks and you be fit and happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, personal very friendly. They solved my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the peace of mind that I get from having Geek Squad protection. Almost always purchase this option when buying things from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection and service is always a great investment. I have had no issues sending my equipment for repairs understanding that some repairs cannot be done on-site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! Everyone is so knowledgeable and helps fix almost every issue. Would definitely recommend anything he squad! The service has save me a headache many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new watch and all the new features. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priceless service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy i have purchased this protection for my watch. It saved my watch price after Samsung killed this watch with their imposed firmware upgrades, that we cnnot avoid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to pay one fee and get all of our appliances and electronics delivered and installed !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price when used.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price my prior watch stopped charging took it in for this replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth getting the protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is worth the money for accidents and damage to a expensive device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was not going to get the accidental geek squad product replacement because this is watch. the more i thought about it and the technology in the watch i bought it. I have had to use it but just in case i rather be safe than sorry.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GeekSquad here is the best!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simply amazing great team! They put in alot of work and was speedy with my help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the protection in the past and the process is easy and simple. The staff is also nice when telling me my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty samsung watch5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know i can relax with not worrying about it breaking, cuz if it does i know it can get replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service the best dont forget to add protection plan,its totally worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the watch its awesome and the insurance is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knowledgable & Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is something I trust! Best Buy never really let’s me down! I am a loyal customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! For every purchase at bestbuy I always add it. Its makes me feel taken care of when I buy this and to make the deal sweeter, bestbuy always takes care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs a little extra insurance !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep piece of mind when spending hard earned money on fragile electronics! Well worth the dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awsome. They took care of me like they always do. Could not have done it without them. Thank you geek squad. I am not computer savy so they come in very handy

    I would recommend this to a friend