Customer Ratings & Reviews

I get accidental protection on almost all of my devices. It's a low cost for peace of mind.

Love this membership, it has saved me a lot of money overall. It gives you peace of mind and the support is A+. This is well worth purchasing!

The products that I purchase from Best Buy are great and I always make sure that I pay warranty from Geek Squad so I can make sure that if my product is damaged, I can go to Best Buy and speak to someone from Geek Squad to have my product repaired.

I bought first protection plan on a fitness watch about 10 years ago. I’ve found that every one I’ve owned has not made the two year anniversary but longer than the manufacturer warranty. Nice to have protection plan to help cover replacement

I like the squad because it's squad is a very good company and it helps people save money and save time in fixing technology and it helps people who can't fix it on their own have an easy way to fix it instead of having to buy a brand new device.

I have been very happy since I purchased this product. The salesperson was very helpful and knowledgeable.

Havent had to use it yet this time around but last time it was a quick easy replace when my watch started malfunctioning. Best thing to get for smart watches in my opinion as every one ive had tends to malfunction at some point.

Highly recommend getting a warranty they have good plans to replace or fix your item highly recommended electronics

Easy to work alongside with. No hassle or worries on what is covered.

Easy to use. I wish I wouldn’t have had to use it, but unfortunately my wife’s watch would no longer turn on or charge. Customer service was friendly, polite, and professional.

I love having the warranty, great customer service when I've had an issue. Will definitely continue buying my smart-watches here.

You never know when your tech will tank, but guarantee it will happen when you can least afford it! Protect your tech with the Geeks! (Contact me for permission to use this in an ad ;) )

Bought this so my girlfriend can wear her watch at work without worrying about damaging it. Money well spent on peace of mind alone.

My wife live it. Great watch and a lot of new features.

Omg... This was the best installation. No mess, no fuss and very efficient. They even made sure we knew how things worked before leaving. If anyone is looking to anything installed by Best Buy... Do It! It's worth it... Hands down.

Very easy to work with. They were ready to do what it took to make me happy. I had two service people working with me to solve my problem.

Always good to have!! I've been purchasing geek squad all the time totally worth it

Glad i added this! When my wifes watches broke and we needed to get it looked at they were able to help us

The Total Geek Squad (from Elizabeth to the very knowledgeable support team) has always been a huge help to a senior "no computer Geek" like me. I don't regret buying this protection.

A lot of people think negatively of these plans, but if I'm spending a decent amount of money on something, it's definitely worth a bit extra for the accidental plans. Being a complete clutz, I've been able to break the unbreakable. Best Buy makes it so easy to replace even when it's my fault it broke!