Customer Ratings & Reviews

My fitness watch stopped working. Went into Best Buy store and was automatically offered option to buy same watch or an upgrade, would just have to pay the difference. I am so glad I bought the Geek Squad Protection. Worth it.

Awesome service, thanks for the info, I would recommend to a friend

Every time I Purchase something I love, It has to have Geek Squad Protection, So If anything happens, they replace the item for free, Amazing

The 2-Year Accidental Geek Squad Product Replacement is well worth the cost! We all know that something can go wrong with electronics at any time. I have used the plan for replacement of my Fitbit and they have been great!

Received my watch fast. I love the features on it. And it makes life a little more easier

Got a few of these for loved ones. They were at aws about the features.

I felt more comfortable purchasing this watch know that the protection plan would cover any issues.

I love having the option to buy products and get protection for the products i buy

My husband's Fitbit surge wristband broke after a year. Since it wasn't a manufacturer's defect, we had to repurchase the warranty with the replacement. However still worth the $50 for a brand new surge. Easy to exchange @ store!

So glad i had the geek squad extra protection, as my first two smart watches failed me, and were replaced, no questins asked. So when i bouggt my new watch, i continued my coverage.

Very good co.panie was there when i changed my new galaxy watch 6

This is a great service. Since I’m an older Adult it’s better that I have something like this because I have no idea what’s wrong with anything when some thing does go wrong.

Great thing to have on your purchases . If I have something that stops working, which I have. It is simple , quick and easy to go in store to either get something fixed or replaced. Saves time by not having to go to the manufacturer.

I used the protection in the past and the process is easy and simple. The staff is also nice when telling me my options.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

Very Reliable! Good to know that help is there when needed for any issues.

Great watch! Battery life has been lasting me 5-7 days depending on how often I use the fitness/work our tracking. Nice vibrant screen.Def recommend

Not used the service on this watch, but you’ll have great maintenance

Best thing to buy! I was a little worried buying a refurbished smartwatch but when Best Buy offered the Geek Squad warranty i knew it was a great buy to get them together.