Customer Ratings & Reviews

Best Buy offers the best protection plan! They are nice and fast during your claim just make sure to keep your sales receipt. If possible bring the original box and make sure you bring everything included when your purchase the item.

Smartly Crafted Watch. Perfect for any Occasion A -One

Highly recommend getting a warranty they have good plans to replace or fix your item highly recommended electronics

At any point in time within the 2 years if your product fails they give you a brand new one. I've had friends tell me their headphones broke and it was still covered under the warranty even though they didn't make those headphones anymore, best buy gave them the same brand of the same value they paid for, brand new. It's worth it!

Love the Geek Squad Protection. Bought it when I bought my Galaxy Active Watch, had a problem with the watch not holding a charge and Best Buy replaced the watch no questions asked. Best Buy is my go to place always.

Please considered buying this coverage-it is totally worth it. I bought this additional coverage when I purchased my wife a FiBit Alta. After about 1 year of use the strap broke and I brought the Fibit back to BestBuy. I was able to take advantage of this coverage and upgrade to a FitBit Alta HR by just paying the difference.

Love that I can take my watch into a best buy store for service or issues. Ive only had to do so once and my watch was replaced with a new one.

Glad i added this! When my wifes watches broke and we needed to get it looked at they were able to help us

Great watch, comfortable fit, and the features continue to improve. highly recommend.

Worry free warranty, and no runaround when something goes wrong

Amazing Service. I got a gift for my husband. He loves it.

Definitely worth it incase anythinh happens so you don't have to buy a whole new watch.

I mainly use the samsung smart watch as my watch but did get to use and see the fitbit watch and see the improvement of the current watch conpare to the old ones where a relative of mine use over 6 years ago.

Purchased this for my old watch and it was reallt simple to get my non functioning watch taken care of. I bought coverage on the new watch as well

Love it. Returned my watch with Thai and it's a life saver. Bought for my PS5 as qell

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

Love this membership, it has saved me a lot of money overall. It gives you peace of mind and the support is A+. This is well worth purchasing!

One thing I love about Best Buy is their customer service and any time I have an issue with any of my electronics and need to use my warranty - they are there to help to fix the issue. Best Buy warranty is the best!