Customer Ratings & Reviews

[Employee of bestbuy] Good acccesory to have hands free. Easy to customize that other brands don't allow. Custome ring tones and sounds. And all the watch faces you could find

giving it 5 stars but hope I don't have to actually use it, that is when you really see if it is worth 5 stars

I've used this in the past and absolutely love it.

So your buying a Fitbit? Before you burn the soles of your shoes, grab the Geek Squad Replacement Insurance. The Charge HR is a great device, it just that the manufacturing process leaves a lot to be desired. Grab the Geeks and you be fit and happy!

The agent proram my phone and watch and explain warranty clearly.

I would recommend getting the warranty for the Fitbit's because the bands don't seem to last very long if you wear it daily. But the warranty covers it so you can get your money back and get a replacement. Definitely worth the extra money!

I love having reassurance and protection in my investments. Best service.

Great service. I'm getting this service for all of my electronics i buy from Best Buy. Thank you...

Havent used it very much but its nice to have the reassurance in case something goes wrong

Well worth the money to protect your investment. Would do the same again.

Must have if you have a lots of electronics and need service. The greek squad helps fix your electronic.

A must have for electronics, especially things like smart watches. The batteries seem designed to last for just under 2 years. With this Plan replacement is fast and worry free.

Never had to use it, but if we needed to the geek squad would just replace it.

This warranty is worth it! Scratch or break it and we’ll replace it? It’ll cost you more in the end if you don’t. This is the only way to go.

Got this watch for mom's birthday back in November of last year (upgraded her from an active) and she's using it every single day, she loves it!

At first i was not going to get the accidental geek squad product replacement because this is watch. the more i thought about it and the technology in the watch i bought it. I have had to use it but just in case i rather be safe than sorry.

Over the years I have been a Best Buy shopper I usually purchase the protection plan and Best Buy has always exceeded my expectations the few times I had to use.

Has trouble the first few days with the watch. They responded very well.

A bit pricey, but I love this watch so much that I was willing to spend the money. We have used Geek Squad protection in the past and they always stood behind their guarantee.

Awesome watch with even better pricing. This watch does anything and everything.