Customer Ratings & Reviews

I always recommend getting the Geek Squad protection. Helpful anytime have had to use it.

Love the new watch and all the new features. Great deal.

Decided to go with a little protection to safeguard my investment. My Fitbit will be subjected to heavy use and just want to make sure I have something to fall back on. You just never know and accidents do happen!

The service provided was great. The employee was very well informed and explained everything.

The geek squad is great. Have used them in past always helpful

Geek squad has always been helpful to me. Exchanged my watch since it was under the two years warranty.

I have purchased the Geek Squad protection on a number of items, and thankfully, I have only had to have one or two of those repaired. I have never had a problem with their service. They're always friendly and professional.

Always get this product. I have never regretted getting it and have had occasion to have to use it on other products and they did exactly what was PROMISED every time.

Fitbits can can be persnickety, especially if you work out a lot. I have had to replace mine at least four times. With the protection program you get a replacement no questions asked. I highly recommend this product.

I got protection for my Garmin fitness tracker. It's a good idea having a 2-year warranty on something you wear every day.

Had to use this protection when broke face on my smart watch. Lucky i had it, saved me having to buy a new one out of pocket. They covered it with a new watch, no cost to me.

When I purchased this I was under the impression based on prior services that this was one and done. Unfortunately this wasn't explained that this policy did not have an "R" for replacement and required that it be sent to Geek Squad USA. They had it a week and I was without my device for a week and at the end of the day they replaced it. Which could had happened on the day I bought it in. it was clearly not repairable but I understand they are trying to reduce replacements vs repair, but this made me less the stratified customer

I asked for an upgrade for my garmin watch and pay the difference since there was a problem with the battery life but they wont do it

Needed protections for my watch! At ease knowing i can use it whenever needed

So far so good. It gives user peace of mind...especially if you have kids.

The new way that Best Buy handles returns if you purchase the warranty is pretty good. When I had problems with my son's fitbit not holding a charge, they exchanged it with no hassle, no questions, just the replacement product.

It is the best investment and peace of mind is priceless.despues

Excellent product , I always like to buy at BestBuy excellent costumer service.

Very professional and courteous. I strongly recommend it.

Buy my smartwatch and added extended warranty for a fraction of what it would cost to fix it or replace it. Definitely, this is why I'm a loyal best buy customer, because of their warranty and world class customer service