Customer Ratings & Reviews

I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help

Did not have use for it but was a nice add to gift

I always get a warranty. They have come in very handy at least twice.

Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!

I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.

Was well worth it and very satisfy will tell every one about this

My daughter attends a college 7 hours from home. When she had a problem with her computer, she just went to Best Buy and the Geek Squad was there to help.

This is a great plan to get. It pays for itself my first watch I got it o it I am so glad I did. It got me a new watch mi e couldn't be fixed so they order me a new one and had it send to me.

For something you wear everyday you cant go wrong with a protection plan. Best Buy never messes around and will replace your product if they cant fix it. Its come in handy many times

Easy to add the new upgrade on the computer. The whole process took less than 20 minutes.

My mom's gear fit features stopped working. It would say tap to load but nothing would load. Went to best buy and they were out of stock. So I paid to get one shipped to the store full price. Once it got to the store and went to pick it up the rep. Gave me a refund. I gave him the old gear fit with charger and he gave me the brand new one in the box.

Very knowledgeable, and always happy to help. Overall a great experience!

I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!

I feel secure that if something happens its covered

Always good to get protection on expensive items. You can never go wrong with geek squad.

I hate paying for extended warranties but the sales rep did remind it that it really isn’t en extended warrantee but a product replacement plan of their is an issue during this time frame.

I always make sure to get the protection on electronics bc im so clumbsy and dont ever pay attention and break nearly everything.

Haven't had to use yet nut sure if needed it will definitely help me out

i'm keeping my Samsung Galaxy Watch 4 classic protection with Geek SQUAD just incase something happens to it.

Haven’t had to use this and hopefully won’t but should be worth it if needed