Customer Ratings & Reviews

I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.

They're great at.what they do and very helpful. Anything you need they'll help you.

I always get the accident protections for all my devices. this product is a most have. When u do a claim it is easy and they take care of the item and fix it right away.

My Fitbit starting to come apart after almost a year of wearing it everyday and working out about 3-5 days a week. Got the protection plan just in case and it came in handy. They replaced it for free right there in the store!

Always great to pay one fee and get all of our appliances and electronics delivered and installed !

Geek squad always more than pays for itself. I would not purchase electronics without it

Getting this addition protection, from Best Buy, is the only way I would have purchased my Samsung Watch. No questions if need to replace. LOVE IT!

I know i can relax with not worrying about it breaking, cuz if it does i know it can get replaced.

Excellent coverage and no problem getting the item replace or money back

I was able to get some setup support after i was unavle to find a specific setting.

I can always count in Geek Squad when something is wrong with my product!

I bought a Samsung Gear fit2 for my first activity tracker and didn't want to risk it... So I bought protection and being rough on the gear, it blew the band. Bestbuy was very quick and professional in replacing. Very happy.

Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one

Grear service people are friendly and helpful the crew was very knowledgeable

I've had problems with 2 Fitbits. A battery wouldn't charge in one. A band broke on another. Each time I was able to get it replaced because I had Geek Squad protection. So easy! I loved not having to send the product anywhere.

Amaizing.............................................

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

I just got my Samsung S3 Smartwatch. It's really Rugged & it Compliments my Wrist. It has Many features.... Too many to Mention. I like that it has Many WATCH FACES, so you can customize it to your Style Daily.

I usually don't purchase these types of services; however, I am totally glad I did in this case. My product was damaged after the manufacturers warranty expired and I was able to replace it because I purchased this service.

2yr accidental protection. For the price. Not a bad deal.