Customer Ratings & Reviews

The Geek Squad was awesome. Quick and professional service, and offered me options to resolve the issue.

It's always great to have a warranty. Bestbuy always deliver in their warranties.

The Geek squad service has always been great very knowledgeable, great customer service, also leave happy with all my problems and questions answered and solved and that's why I remain A loyal customer! Wouldn't dare go any where else

Great team. I love the GSS! They are fast and listen to your concerns

Great watch.hhhhhhuuuuuuuuuuuyuyhhhhhhhhhhhhhhhhhhhuiiijjhhhhhhhhhhhhhhhhhhhhhj

I normally purchase Geek Squad Protection for all of my devices. I purchased the protection for the Galaxy Watch that I upgraded from. I was watching tv at night and I felt a little itch on my wrist. The itching got worse and I took the watch off. The rear of the watch was very warm and it left a mark overnight. I took the watch back to Best Buy the next day. I was given the full price of the watch, taxes and protection plan on a gift card within a few minutes. Excellent customer service.

After always avoiding the "extended warranty" on everything, that for my watch I NEEDED the Best Buy extension! Now look... I'll probably never need this extra insurance now!

My Samsung watch stopped working just before this warranty was over and I am so glad I bought it. I got store credit, and I purchased another Geek Squad protection for the other electronics I bought.

It's a warranty. It does what warranty's do. Protects the just in case

Great service for people who have no time to setup new technology

Amazing amd super helpful for my health issues. I absolutely would recommend this ring

always get this warranty and i have not had any issues this far

always get this warranty and i have not had any issues this far

Im hoping not to have to use it, but it is good peace of mind that my watch is protected.

Anyone that buys more than 5 pieces of electronics at Best Buy should get this plan. It helped me save money on washer and dryer installations, notebook SSD harddrive swaps, camera repairs, and a few more. The new feature they have now is that anything that you buy, you get 2 years extra geek squad protection. I think it is worth the money so far and the tech guys in Colma location and pervious San Bruno location are just great people!

I bought this for my son when he got his new Galaxy phone. A year later someone dropped his phone while taking a picture and the screen cracked, so we brought it in to get fixed. Was told a new screen would cost $100 or we could get a new phone for $250. Since the phone was a year old and would require them to crack the case to replace the screen we went ahead and went with a new phone. Took a couple days for them to send us the new phone and we sent the old one back. Quick memory transfer and back in service.

Never dissapointing, great service everytime with outstanding customer service

Great service.zzzzzzzzxxxxzxxxxzxxxxxxxxxxzzxxxxddxxxxxbbbbbnnjjjjjjjjkkkki

Very helpful and friendly. The representatives go above and beyond.

For my expensive item I purchase, said insurance to be safe.