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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 5,985 reviews
  • Rated 5 out of 5 stars

    Very informative, fast, polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there with great advice and information. I have never been disappointed with them in the store or in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the warranty! It is totally worth it. So easy to get your items repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my Galaxy watch. The store representative was nice. She explained how the watch works and all of its functions and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On purchases that you know there is a good chance of breakage this is a valuable buy. Only had to use it once before but the process to get my device taken care of was simple and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the warranty on the product. It’s easily damaged and I’ve had issues with charging after mfg warranty expires and geek squad covered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always there in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services, a must purchase for the accident prone. Always there in a pinch and always saves me from myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a must need for my situation because I always outside in the dirt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and easy to walk in and get repairs when needed. Looking forward to have l having this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the Right choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Geek Squad protection / replacement is ALWAYS a must and a great option. Accidents do happen and it's always best to not have to pay full price again to fix or replace your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alfher. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Warranty for watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two year warranty is good to have for your watch because you never know when it might break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is worth the expense and it pays for itself. I had to use a plan for a devise I previously purchased. The associates honored the plan and it was very easy to access assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Rscommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a must have. Security is always nice, it was awesome to see it offered on a product that will be used frequently. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use my protection but with my history, I feel a lot safer having it. I dont have to freak out about being careful around my watch, I just put it on and carry on with my life

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case you never know. Better to be peotected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTALLY WORTH THE PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing watch it's totally worth it! The watch is amazing and does everything it needs to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have these guys on my side!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these wonderful people a few times on one of my desktop computers at home! They are competent and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Was able to get a full refund when boyfriend dropped good watch.

    I would recommend this to a friend