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Customer reviews

Rating 4.8 out of 5 stars with 6011 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 6,011 reviews
  • Rated 5 out of 5 stars

    Geek gave me no hassal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection an i recommend if you get a product get this orotection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me a whole new watch instead of fixing mine which is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself many times over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this several times with Fitbit. With 2 or 3 replacements, I find it well worth the extra money for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need to worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it breaks they replace! Always great to get the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad always come through whenever I have a question or issue with any of my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan and is so much better than other companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan and is so much better than other companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan and is so much better than other companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the protection plan before and the service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and hooked up by friendly, knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All In!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect all your Samsung products with Best Buy's Geek Squad Replacement Plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad if you purchase anything at the store if anything happened to your merchandise it's best to get geek squad it's the number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the geek squad protection plan. Items don’t have the quality as years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, excellent quality. Will recommend it for a friend again and again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    knowledge is king

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i like the Best Buy concierge service. it's like having a personal advisor. Now I don't have to call my son-in-law witrh every technical question. I call Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I'd do without it! Cracked the screen and will be using the Geem Squad protection in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a wise purchase with electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection plans because I don't want to worry about what I'll do if my item breaks. With a warranty I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-Have Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my product in no time. No matter what happens to your product, they replace your item. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need because I’m very clumsy and always have accidents to it was a Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when it was time to get a new speaker due to it being old and had a quite a use.

    I would recommend this to a friend