Customer Ratings & Reviews

Opting for the 2-Year Accidental Geek Squad Protection was a smart move. Knowing my valuable gadgets are covered against accidents is a relief. The seamless claim process and expert assistance make it worth every penny. A must-have investment to safeguard your tech and your peace of mind.

This plan was bought for my wife's Samsung watch. The watch back fell off just before the warranty expired. Best Buy could not get the same watch to replace hers so they upgraded her for no charge.

Great product, robust and rugged. Use for work and active lifestyle.

To protect against scratches, if anything could go wrong without the screen protector, my wife would find away by accident. Now it's covered. Great warranty!

Warraenty is nice to have for protection for 2 years.

The option to purchase the warranty is a plus!! Any problems with it, has always been resolved!! No problems with the watch

The geeksquad product replacement is a true necessity for any product that is likely to break with daily use. These guys are great! If it something like a watch, or game console bring it in and they'll troubleshoot it on the spot and if it can't be fixed replace it right then and there. For larger items they'll send a tech to your house to diagnose and repair the item. If it cant be fixed a gift card for the original amount will be in the mail. It gives you peace of mind to know that this type of quality coverage and support is available.

The actual watch is great - very stylish. It is very functional and great for fitness and the apps are very accessible. I received the watch as a gift. My only complaint is that the battery life isn't as long as my older watch but the charging is fast.

Never had to use this warranty.So I really can't say a review about it

We love Geek Squad and get it on as many things as we cab. The agents are o nice. Today they helped my husband chage oour watch bands to the new ones we got since it's difficult physically for us to dpo that, but no matter what we ask everyone at Geek Squad tries to help if they can.

Hopefully I won’t need to use the product for my watch.

Excellent product would get it again.the product is wonderful and never had any issues

I absolutely love Greek Squad and bestbuy extended warranty. Im really active running cycling swimming hiking. Sometimes things happen that can damage your property. I have never had any problems with replacement of my damaged goods

After my HyperX cloud s headphone broke I picked there's up as a quick fix. The sound is solid and the fact that I can just plug in the included USB c connector to any USB c to get audio output is useful. Use them for my phone, switch, and PS5 and they work great even as a mic, even thou the mic quality is below the average full side headset. Only major negative is the earpieces out of case battery life is low. With a full charge and constant use I get a little over 2 hours

I got this for my new 2 in 1 laptop, Microsoft Band, and XBOX One. Some devices just need the extra protection. The XBOX brand consoles have always had a reputation for failing soon after release (mine didn't thankfully), the tablet is super thin and touch-screen... so a lot could happen and also, if the battery goes bad in 2 years, it's nice to know I'm covered. Also the Microsoft Band is a wearable and is likely to get gouged or scratched at some point in 2 years, so it';s nice to be covered there too. Some things are not necessary to get this but sometimes it's good to have a little extra peace of mind.

So, Happy i made this purchase to get the protection I need. Don't pass this up

Best Buy has great warranty ! We buy all our tech stuff here because of good warranty

Geek squad team are amazing trained, every time I need help,. right away find a solution for me.

Imma so glad i got the protection plan for 2 yrs. I got the galaxy smart watch pro active 2 and it stipped counting steps after almost a month. I went in and they were able to order me a whole new one since they did have any in stock. GET THE GEEK SQUAD protection plan SO WORTH EVERY PENNY.... im so GLAD i got it throughout BEST BUY become had i gotten it from another store i would have been able to get this protection plan

Absolutely worth every penny. I took my smart watch in after having it 2 years less a few days since it started flickering and not working so great. It took less than 20 minutes and I walked out with a new watch and owed only the cost of the new protection I purchased for the new watch. Amazing experience and best extended warranty of any store.