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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 6,050 reviews
  • Rated 5 out of 5 stars

    Great for counting your steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for counting your steps it reads your heartbeat as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My protect has worked for me a couple times when my watch has broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty on the market. So easy to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an all round good 2 year warranty. I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best idea i recommend anybody buying a electronic to get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives great peace of mind for a decent price. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance - I never want to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is security insurance, I hope to never need or use, Great assurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other fitbits and having the warrant plan came in very handy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a fitness watch 10 months ago. The Geek Squad doesn’t repair watches so the plan offered a replacement based on what I paid for the watch. The replacement watch IS NOT covered although I bought a two year plan. It pays to ask questions and with the manufacturer’s warranty the overlap is free money for the company.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for sharing this with us and sorry for the very slow response! We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good protection plan that covers any misfortunes that might occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty! Return defective product and exchange for new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must , Best Buy's replacement plans are top notch !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra replacement plan allowed me to get new Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for my smart watch. Hopefully I will not have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad makes life so much easier for a non-technical person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every since a product I'd purchase was broken 5 months after purchase and I was unable to return, I purchase the geek squad protection. Especially on those big ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble with fit bit that got damaged, received a new one no trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase screen protection for all of my electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warntee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warntee program is Awesome and it covers everything for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent customer service for replacement

    I would recommend this to a friend