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Customer reviews

Rating 4.8 out of 5 stars with 6047 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 6,047 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squak are amazing people to work with, the extra protection for your product and peace of mind is well work it. I highly recommend it for anything that you purchase that may need repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch This Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my new Samsung watch. It works like it's suppose too. My watch fell in water and is still running, nice. I bought this watch so I could go swimming while wearing the watch and "Yes" it works so no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad protection, never had issues just sucks I had to return my Galaxy 4 watch. But I ddi went on Tradesquare and got them protected. Never hesitate getting extra coverage if you spending 500+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service. Is probably the best service, repair or replacement plan I've gotten for electronic devices. I always get it. 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year protection on watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased extended warranty on my watch! After about 6 months it quit charging! Took it back and was given a new watch to replace! If I didn’t get extended they would have pro rated price with replacement that had been worked on 2nd hand... well worth extended service plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy purchase warranty have always been pretty good with me. I hadn't had an issue with returning or exchanging a defective merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i added this! When my wifes watches broke and we needed to get it looked at they were able to help us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warranty is the Way to Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this 2 year warranty for our 14 year old son's new FitBit Blaze. Our son is very careful with his things and takes good care of them; however, we thought this would be a good "insurance policy just in case". I recommend the extended warranty plan for both kids AND adults.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family is hard on electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family is hard on electronics. Would never buy without extended warranty. Even if never used, worth it for the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Is a MUST HAVE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend getting this Protection Plan! My Purchases are Never Fully complete unless this is included!! Geek Squad definitely gives you peace of mind & is Always there whenever I need it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 kids and things just happen all the time, always good to have peace of mind that if something were to happen I can get hassle free replacement and not eat the cost of a new one. also if the problem is covered under the product warranty then they will reimburse the cost of the plan..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are Very helpful!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few products that I have had to either call Geek Squad about or come in and see a Geek Squad member in store. Every Geek Squad member has been extremely knowledgeable, helpful and kind. The protection plan is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was perfect. I came in with the watch, went to the counter and explained to them what the problem was. They confirmed my information, went and got a new watch off the shelf and changed it out. No problems at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish warranty covered full length of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my warranty when Samsung's update "bricked" my watch. I wish the warranty covered the full length of time for as many replacementts/repairs necessary during that time. Not just a gift card for the amount, then having to purchase a new item and a new warranty. Warranties used to work this way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite must while purchasing this tech product. Had a similar product that died less that 2 years after purchase and because I had purchased this received the full purchase price back on the spot.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect team.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always get the protection on all the item just in case I want to exchange for something better, the service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart watch pro 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro 5 is a sleek yet durable smart watch to date. Has so many customizable features to set you apart from many others with same watch...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched back to Android and i bought this and its so much better than my old apple watch

    I would recommend this to a friend