Customer Ratings & Reviews

The lady was so nice and caring my expectations she told me all I need

Awesome Geek Squad Service. They are always available when needed.

Great watch love the big face and spinning bezel it's a must have

Great quality, perfect size. Havent had any problems with it at all. Was a gift for my husband and he loves it

The new way that Best Buy handles returns if you purchase the warranty is pretty good. When I had problems with my son's fitbit not holding a charge, they exchanged it with no hassle, no questions, just the replacement product.

Buy my smartwatch and added extended warranty for a fraction of what it would cost to fix it or replace it. Definitely, this is why I'm a loyal best buy customer, because of their warranty and world class customer service

2yr accidental protection. For the price. Not a bad deal.

Amaizing.............................................

I love my Galaxy watch 4. I moved to this from the Galaxy active. I just wish there were more watch faces to choose from. Maybe down the road.

Best protection plan ever, easy to use and no questions asked when claiming a protected device.

This extended service plan saved me a lot of money by fully crediting me back payment when my Garmin stopped working for no apparent reason.

The 2-year Accidental Geek Squad Product Replacement simply gives me peace of mind should something happen I can get it replaced. Definitely something worth considering that could save you a lot of money down the road.

I’m clumsy. I drop things all the time. I remember losing my phone so i attempted to use my tablet for music. Well it fell off the bathroom sink and totally cracked all over. Best Buy replaced it not charge!!!!

Had to use this protection when broke face on my smart watch. Lucky i had it, saved me having to buy a new one out of pocket. They covered it with a new watch, no cost to me.

Always get this product. I have never regretted getting it and have had occasion to have to use it on other products and they did exactly what was PROMISED every time.

Haven’t had to use this one yet, but I have used others in the past and I am always very satisfied.

The Best Buy warranty is a definite for any product. I have used it once before to repair a microwave. The parts were shipped to the house prior to the Geek Squad arriving, so the microwave was repaired in one visit.

Always helping our needs, really helpful,and great customer service

I love the geek squad replacement plan. Great for piece of mind.

Worth the price my prior watch stopped charging took it in for this replacement