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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,161 reviews
  • Rated 5 out of 5 stars

    Purchased Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was awesome with helping us find the perfect Xbox for our daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No-brainer for protection of high-end purchases. When you absolutely don't need anything to go wrong with a product, you need this assurance that EVERYTHING will be covered - locally, which is a big deal for me. Communications breakdown with some long-distance returns or exchanges. I like my problems handled face-to-face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always better to have protection great piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally bought this but I'm glad I have it in case something does happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whaooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to purchase although I should’ve had protection on my girlfriend instead now she’s pregnant. But great purchase love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right console for the right price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed processing , emhanced graphics , more power than ever before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend getting Geek Squad protection plan. Comes in handy when things break or stop working, do to no fault of your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Our Xbox X Warranty From Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just excited to have a new Xbox X since PS5 can get one cause of online skelepers and hoarders refuse to pay hi $$. But excited to have a Xbox X and we gotta protect our investment fosho!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Tidy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a good system to use. I still have one myself and it works great . Play alot of older call of dutys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy easy easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy warranty claims. Ruined a controller cause they don’t get put away and they switched it out for me no charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Get their protection for everything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a big on buying protection plans. Especially with electronics. If something does go wrong you just take it back to Bestbuy and they will ship it out to get fixed. Saves you the hassle of having to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scared of accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got it just in case my girl spills any liquid on it or drops it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE the Geek Squad Protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very beneficial and they are awesome! I've needed them for multiple item. They are polite and they get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I have this warranty. I haven't had to use it on my xbox but with other devices this has always come in handy in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox1 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2 weeks after Christmas in store, Associate was friendly and professional, explained to me that if there is a problem with the Xbox 1, to bring it to store and all I need is my phone number.This is such a relief, as this was a gift for my grandson and I live in Wisconsin and he lives in Illinois.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is perfect size for what games I play. If you play more games then you will need to buy a storage adapter. If you do decide to buy a storage adapter would think it’s best to just buy the X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look at everything that is covered and it better then most things I see now a days at other places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in new condition and very easy set up and switch from old Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service of insurance for your Xbox if you ever have any questions geek squad is here to help

    I would recommend this to a friend