Customer Ratings & Reviews

Highly recommend for any product. They are a great team with excellent all around service

Good personal and fix every problem When you try to find some help there's geek squad

Great service prompt and on time very satisfied with tech

The Accidental Protection Plan is well worth it, especially with all of the play time the Xbox series console gets nowadays. I recommend getting one when available from Best Buy. Well worth it.

Haven’t had to use this service so kinda regret getting it but it still could have been nice

I’ve used Geek Squad in the past and have never had any issues. Definitely worth purchasing.

This protection option for the Xbox I purchased costs less than a single controlller. I feel good knowing that if my family’s gaming system goes down for some reason, I am covered.

The plan worked flawlessly my xbox has been repaired one time since i bought it never had probls

Warranties have been great! So far no issues when product is not at odds best performance.

very glad i got the protection. haven’t used it yet but i know if anything happens i can always bring it in !

MY SON ALREADY BROKE THE CONTROLLER , WENT BACK TO BEST BUY, AND THEY TOOK MY INFO AND SENDING ME ANOTHER ONE< ITS BEEN 3 DAYS AND STILL WAITING FOR IT TO ARRVE THOUGH< THOUGHT THEY WOULD JUST EXCHANGE IT RIGHT THERE < OHH WELL, AT LEAST A NEW ONE WILL COME SOON !!

geek squad protection is a pretty good deal, no questions asked and swap out in store.

I love how quickly it load my games and the design of it is convenient for my game desk

Great service, fast response, good service to purchase just in case something goes bad.

I strongly believe in the geek Squad service plan. It gives me the piece of mind. If my product ever malfunction i know i can go directly to the store and get help unlike other service plans where you have to call the manufacture even though you bought the warranty from the store.

I like that we have a protection plan in place to help fix and bugs or breakdowns

Always great service with geek squad. Usually get the protection because it’s priced well. I miss the days of high quality products that didn’t need warranty

Geek Squad is awesome!!! Love their service and accidental plans! Come in handy when you have kids or just can't seem to take care of your things well enough (even though you try haha) GET IT you won't regret it!

Love the convenience of either using a disc or cloud gaming with Game Pass. So many games i can play wothout having to physicaly purchase them. Some other great features that aren’t on PS5 as well. Specifically Dolby Atmos audio!!!

Good for peace of mind but it really isn’t worth it. My Xbox did break but they sent me back a refurbished console that only made it 6 months before that one break. Unfortunately their warranty on the new console is only 30 days.