Customer Ratings & Reviews

We had to use the replacement on only one of the many items that we have purchased from Best Buy over the years. The process was so easy. Best Buy replaced the item and we were walking out of the door within 15 minutes with the replacement item. Will purchase when warranted in the future.

Well I did break down and buy this. Love it is protected. Hope I never have to use it for awhile

Boyfriend loved his game! He had been waiting for this for so long

This is a must if your getting the Xbox that’s worth over $500. Something goes wrong with your Xbox you want to make sure you’re covered. And geek squad has great service.

Geek squad protection is peace of mind. Highly recommend adding it to your purchase.

This is great coverage for all your electronics. I always purchase the coverage.

Never had to use them but if I did I'd hit my 50 character limit

Havent used it..Hope i dont need to. In that case i will remove or update.

Having this insurance as a safety blanket for devices that are made to break is essential I recommend everybody get this insurance policy for it’s easy to forget that electronics or not made to last forever

The best gaming console known to man. Lol. Waiting for the GC

This Xbox is so fast and snappy when switching between apps or loading games. Definitely worth it if you don’t want to spend the extra money for the “better” Xbox

With kids like mine you have to make sure to get insurance on everything for peace of mind. Haven’t filed a claim but it’s nice having peace of mind.

This was a very good purchase. The product worked as intended and experienced no issues with said product.

The agent helped me purchase this plan very quickly. I got this for my Xbox I purchased online. She gave me the best possible discounts and made sure I understood everything clearly. Very good interaction.

After paying $540 for Xbox and it stopped working 2 weeks after purchase I’m happy I had this!

It was a little pricey, but you never know what will happen, overall it was a good buy, in order to have piece of mind. I do not have to worry about something happening and having to shell out full price again.

I have always purchased a warranty for everything that I buy.

He had the old one and finally I bought him the new one

I bought an XboxOne S years ago, and it ended up having issues. Well, I didnt have the geek squad protection on it, so I had to go back and forth with microsoft for WEEKS before they resolved my issue. Go with Geek Squad!

I’m glad I remembered to add this on after I purchased my Xbox Series X. They made it super easy to add on after the fact. Super easy to do. Thanks!