Customer Ratings & Reviews

Best thing I have done buying the protection plan cause it is worth it

Its food to know that im covered if I have any issues with my Xbox X

best buy has always had the best policy for returns and support and i love being able to deal with ppl in person not to mention not wait for a delivery every time. they have never given me issues for returns or exchanges and have always taken care of me. i've used many of these types of services and most places suck bad but not Bb.

Got this as an insurance policy for my new Xbox Series X. Having a toddler in the house means nothing is safe and I know that the Geek Squad Protection Plans will cover accidental damage. Hope I never have to use it but having it helps me sleep at night and that's worth the price.

This 2-Year Accidental Geek Squad Protection makes me feel very comfortable that my devices stay protected in case of any accident. very worth having!

Well this is something for my son's extra time and he is very happy

Love the piece of mind, always buy the warranty better to be safe than sorry great value. These are expensive to repair. Hope I don’t have to use though lol.

Geek squad protections have always been worthwhile and a main reason I love Best Buy!!

I bought an Xbox series x without the protection plan and my previous Xbox kicked the bucket on me before 2 years. Manufacture warranty only covered 1 year. Worth it

It’s in your best interest to get the geek squad coverage trust me I buy high priced items for my console so when my headset gave out luckily I had coverage and boy was I glad the cost was covered

Great to have for any technical needs that may arise!

Oh Yeah. Graleat console. One of the best I've owned. On it all the time. Never a problem!

Haven’t needed to use the protection plan yet but it is comforting to know that it will be repaired or replaced if something goes wrong with the console.

I LOVE THE GEEK SQUAD PROTECTION PLANS I DON'T ALWAYS LOVE GEEK SQUAD BUT I DO LOVE THE PROTECTION PLANS WHEN THEY WORK AND USUALLY I HAVE NO PROBLEMS I DO HAVE TO GET AGGRAVATED SOMETIMES WHICH I SHOULD NOT HAVE TO BUT I DO REALLY APPRECIATE THE WARRANTIES

I lost everything due to a flood, and I have my red cross case number to prove it. As well as multiple pictures of my house being flooded. As advised, I did not touch anything because of bacteria I just moved whatever wasn't damaged when I moved out and let the cleaning crew the apartment complex hired take care of the rest. My son lost his X-Box S and controllers and my warranty will not cover it because I don't have the device. The last thing I was thinking about was thinking about after losing everything was "make sure we grab the Xbox" for geek squad. I purchased another protection plan for my laptop and took it to best buy this week to find out it needed a new battery. Contacted geek squad to find out the battery isn't covered in my warranty. Unless your kids are a little wild and tend to break things don't waste your money on that 2-year protection plan

You cannot go without insurance when it comes to consoles. BestBuy has always been really helpful with claims in the past, so I didn’t hesitate to get this.

Sounds like an actual "cover it all" program. Hope I never need it. Had GS take care of other things in the past with excellent results and service

Totally worth it. My sobs computer broke after a year and a half and since we had this extra coverage they changed for a new one in no time at all.

Always can answer questions and help when needed!!

Love this little super power house! Upgraded the tv so bought the series x as well. Put the s in my daughters room and she’s obsessed. Great digital gaming system!