Customer Ratings & Reviews

This Xbox turned out great for me………………………………………..

I purchased the two year protection because you never know what might happen down the line with your product purchase. I deliberately waited to purchase the xbox one s until best buy sold it for $189.99, other stores were selling it at this price but I prefer best buys protection plan over any other place. I had to use it in the past on other products and I was happy with it and how easy the process is.

I bought an Xbox series x on April 1st 2022 and the disc drive was faulty (which I’ve had happen a few times ) and Best Buy let me return and purchase a new one and get the warranty! Thanks guys! I still wish the replacement wasn’t open box! But I’m happy anyways

Geek Squad protection is a must on anything you purchase that is of high value... I have the service on my two thousand dollar Oled and my Xbox series x... They make everything easier when it comes to replacing or repairing purchases so you don't have to go through the manufacturer which can take literally forever.

I love the thought that i know if my console has an issue which it hasn’t yet that Geek Squad has my back and will fix any problems under my warranty!!!

My little family and I are big gamers. We love playing games together and my boys enjoy having their friends over to play with them.

Always get warranty on anything i buy it helps out a lot you never know what might happen to your important items

Geek Squad has been a big help with any questions I’ve had. Totally worth it! I highly recommend the service.

So far, so good as it were. Hoping I don't need it but as Grandpa used to say, "wish in one hand and s%@! in the other and see which one fills up first." When I don't buy a warranty, bad things tend to happen, so...yup!

I used Geek Squad on every major purchase from Best Buy

Love This Console as A former PlayStation user I am deeply impressed by the Microsoft Xbox Series X so glad I made the jump especially with phantom liberty right around the corner

These gaming systems cost way too much these days with little upgrades from the previous bersions. However Microsoft did not disappoint.

Having protection is very important to have. Always be protected.

So, I purchased the 2-year protection plan for my new XBOX 1S. Why? Well, as much as I love my XBOX products, I went through 3 XBOX 360 units do to them having various malfunctions/deaths. While I was able to pick 2 of them up used (to save cash while finishing a few games), it seemed like a no-brainer to get the new unit fully protected to avoid these potential headaches this time around. JUST DO IT!

This is my first one that I bought and then I just recently bought yet another one very good quality

This is a must have for a high ticket item. I always buy my higher priced electronics from Best Buy just so that I can get the geek squad protection. Although they won’t cover you throwing your item on the floor, but they always either fixed a problem that came up later on after the limited warranty expired.

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

So far haven’t experienced any issues with the new Xbox but it’s always assuring to know there’s a top notch team on hand in case anything goes awry.

The Geek squad agents have always been incredible. I haven't had the pleasure of dealing with them except in the store for questions, but always helpful and super knowledgeable.

It's nice of the services offered I felt like the price was reasonable, I don't always do extended warranties but this was for an Xbox series X on release day. Release date console sometimes have problems plus it covers the controller so it'll definitely be a five-star rating if and when I ever use it.