Customer Ratings & Reviews

Ive always loved xbox. This one is fast and easy to use. Highly recommend

Getting warranty through Best Buy is so easy and very convenient. Definitely worth getting warranty.

Super easy warranty claims. Ruined a controller cause they don’t get put away and they switched it out for me no charge!

Generally I always do this when an item cost $100 or more because it because it pays for itself if you ever need itGenerally I always do this when an item cost $100 or more because it because it pays for itself if you ever need it

Its a great console really nice, the graphics do not disappoint. I recommend a 1440p or a 1080p as budget, but if you want to go big 4K or 8k and have fun. Overall great console.

I have had to make use of geek squad protection plans a few times now which has made the purchases more than worth the cost. Knowing I'll be covered for a full 2 years and not the manufactures standard 90 day or 1 year gives me peace of mind. I so I don't usually purchase electronics without a protection plan now.

Excellent customer service and very helpful with any questions.

Would always recommend getting Geek Squad protection plan. Comes in handy when things break or stop working, do to no fault of your own.

This is a great service of insurance for your Xbox if you ever have any questions geek squad is here to help

Sofar console is working great. I enjoy playing rocket league Great purchase sofar no complaints!

I bought the protection for my Xbox Series X. Although I haven't needed to use it yet, I have used Geek Squad Protection on other products in the past with great results and customer service. I'd expect the same to happen if I ever have to use it again.

The Geek Squad is very beneficial and they are awesome! I've needed them for multiple item. They are polite and they get the job done!

So happy I have this warranty. I haven't had to use it on my xbox but with other devices this has always come in handy in the past

My Wife absolutely loves this system! Lot of the games being made now are not compatible to the prior model.

Always professional and extremely helpful. The employees are also super informative and friendly.

Usually I don’t get these, but the Xbox controllers only last about 6 months. So 2 remotes and this is paid for

Haven’t had to use it yet but since im giving 5 stars hopefully theyll look out for me

best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

The new Geek Squad Protection plan serves its purpose but over the years of being a Best Buy shopper the plans have declined slightly in service and quality, Turn around time has increased for repairs and the agents seem less than invested in making sure a quality experience is created and get your items back to you within a reasonable timeframe. I am also not to pleased with the fact that when a console or hardware product breaks or has a defect it is not replaced with a newer piece of equipment but a refurbished version. Granted that is only if the item you have is deemed unrepairable. I like the extra protection on certain products so I will continue to purchase; however, I think it may be time to reevaluate what these plans once were and go back to the services roots.

Awesome system awesome service.. we love Best Buy.