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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2141 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,141 reviews
  • Rated 5 out of 5 stars

    Great System - Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is the best streaming and gaming system out there.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect yourself at all costs

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is peace of mind. Highly recommend adding it to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Eventualities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy when our Xbox bit the dust. Luckily, it happened just inside the warranty. We were able to take it in to Geek Squad, they determined it needed to be replaced, and it was very quickly and efficiently handled.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glad i got the protection. haven’t used it yet but i know if anything happens i can always bring it in !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet but wanted a little peace of mind in case anything happens to the new Xbox X. The last Xbox we had just stopped working and we weren't able to fix it. Glad we have the extra protection just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had an Xbox and upgrading to the series X is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental GS Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year accidental protection for my new XBox. If I have learned anything, it is to take advantage of these services with Best Buy. I have had to redeem them before, and it is typically pretty painless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I did break down and buy this. Love it is protected. Hope I never have to use it for awhile

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Xbox series X

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of either using a disc or cloud gaming with Game Pass. So many games i can play wothout having to physicaly purchase them. Some other great features that aren’t on PS5 as well. Specifically Dolby Atmos audio!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is geat cuz if u have kids.... something is bound to happen.... like a whiffed ball knocking over a picture frame, that lands on your xbox... and cracks the case.... I get a replacement... super worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Associates at this location go above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help was great and the team made the whole experience easy and quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for peace of mind but it really isn’t worth it. My Xbox did break but they sent me back a refurbished console that only made it 6 months before that one break. Unfortunately their warranty on the new console is only 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for all your devices with a piece of mind !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers a 2 years warranty on your purchase of the Xbox 1s, only barring loss & theft. So basically, if you can get it to them, they'll give you a new one. It even includes water damage. So if you have little ones, or this is a present for the kids. This warranty is a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the long geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing I love most about Best Buy is how they their warranty as long as possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying $540 for Xbox and it stopped working 2 weeks after purchase I’m happy I had this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got to get the Geek Squad! They are so helpful and replacements items are very easy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great deal

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deal was so good, i couldnt really complain. Overall had a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and overall great customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad! If I have any problems they are right there to fix it!

    I would recommend this to a friend