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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2141 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,141 reviews
  • Rated 5 out of 5 stars

    Xbox Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good purchase. The product worked as intended and experienced no issues with said product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super glad I purchased this plan and feel 110% safer having purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had alittle problem geek squad help. Everything fixed great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Accidental Protection Plan is well worth it, especially with all of the play time the Xbox series console gets nowadays. I recommend getting one when available from Best Buy. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection option for the Xbox I purchased costs less than a single controlller. I feel good knowing that if my family’s gaming system goes down for some reason, I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breath easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any trouble with my Xbox yet but i feel comfortable knowing I got warranty for it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad the best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use geek squad protection but I’m pretty sure it’s a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is legendary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet thankfully but I do appreciate the overall customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend hundreds of dollars on a game console you should probably get the accidental coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Godd thinking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice offer for anything goes wrong in the 2 year journey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for anyone who buys an xbox one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft utilizes incremental updates on their xbox one. Normally your system would receive the updates in multiple parts following a sequential order. Unfortunately if you don't use the console for a while and turn it on than it may receive the updates in the wrong order. This can cause the system to stop functioning. Due to the formatting on the hard drive it isn't an easy process to replace the hard drives in a xbox one. Geek Squad Protection will enable you to get a replacement if this occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t stop playing it. Smooth play, fast loading and upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox x is a good product and my teenager is satisfied. Win, win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect ur assets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said, in the previous statements, it is definitely worth the service depending on the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I can play with pice of mind. This will definitely pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whata difference this thing makes playing some awesome games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yo neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the new Xbox and had to get it protected by the Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Highly recommend!! Much cheaper than buying your product again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my sons xbox. Just making sure all is covered . Ive not used it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if your getting the Xbox that’s worth over $500. Something goes wrong with your Xbox you want to make sure you’re covered. And geek squad has great service.

    I would recommend this to a friend