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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2155 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,155 reviews
  • Rated 5 out of 5 stars

    Works well I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service so kinda regret getting it but it still could have been nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is geat cuz if u have kids.... something is bound to happen.... like a whiffed ball knocking over a picture frame, that lands on your xbox... and cracks the case.... I get a replacement... super worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad in the past and have never had any issues. Definitely worth purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties have been great! So far no issues when product is not at odds best performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is a pretty good deal, no questions asked and swap out in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan worked flawlessly my xbox has been repaired one time since i bought it never had probls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quickly it load my games and the design of it is convenient for my game desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast response, good service to purchase just in case something goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that we have a protection plan in place to help fix and bugs or breakdowns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend loved his game! He had been waiting for this for so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use them but if I did I'd hit my 50 character limit

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glad i got the protection. haven’t used it yet but i know if anything happens i can always bring it in !

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console known to man. Lol. Waiting for the GC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great coverage for all your electronics. I always purchase the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it..Hope i dont need to. In that case i will remove or update.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect yourself at all costs

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is peace of mind. Highly recommend adding it to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the old one and finally I bought him the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased a warranty for everything that I buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Xbox series X

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of either using a disc or cloud gaming with Game Pass. So many games i can play wothout having to physicaly purchase them. Some other great features that aren’t on PS5 as well. Specifically Dolby Atmos audio!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for anyone who buys an xbox one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft utilizes incremental updates on their xbox one. Normally your system would receive the updates in multiple parts following a sequential order. Unfortunately if you don't use the console for a while and turn it on than it may receive the updates in the wrong order. This can cause the system to stop functioning. Due to the formatting on the hard drive it isn't an easy process to replace the hard drives in a xbox one. Geek Squad Protection will enable you to get a replacement if this occurs.

    I would recommend this to a friend