Customer Ratings & Reviews

No complaints so far. Theyre always great! And great service and coverages. Pretty fast response also!

This protection option for the Xbox I purchased costs less than a single controlller. I feel good knowing that if my family’s gaming system goes down for some reason, I am covered.

Highly recommend for any product. They are a great team with excellent all around service

MY SON ALREADY BROKE THE CONTROLLER , WENT BACK TO BEST BUY, AND THEY TOOK MY INFO AND SENDING ME ANOTHER ONE< ITS BEEN 3 DAYS AND STILL WAITING FOR IT TO ARRVE THOUGH< THOUGHT THEY WOULD JUST EXCHANGE IT RIGHT THERE < OHH WELL, AT LEAST A NEW ONE WILL COME SOON !!

Good personal and fix every problem When you try to find some help there's geek squad

I strongly believe in the geek Squad service plan. It gives me the piece of mind. If my product ever malfunction i know i can go directly to the store and get help unlike other service plans where you have to call the manufacture even though you bought the warranty from the store.

Haven’t had to use this service so kinda regret getting it but it still could have been nice

Always great service with geek squad. Usually get the protection because it’s priced well. I miss the days of high quality products that didn’t need warranty

I’ve used Geek Squad in the past and have never had any issues. Definitely worth purchasing.

Geek Squad is awesome!!! Love their service and accidental plans! Come in handy when you have kids or just can't seem to take care of your things well enough (even though you try haha) GET IT you won't regret it!

We had to use the replacement on only one of the many items that we have purchased from Best Buy over the years. The process was so easy. Best Buy replaced the item and we were walking out of the door within 15 minutes with the replacement item. Will purchase when warranted in the future.

Great service prompt and on time very satisfied with tech

very glad i got the protection. haven’t used it yet but i know if anything happens i can always bring it in !

The plan worked flawlessly my xbox has been repaired one time since i bought it never had probls

Warranties have been great! So far no issues when product is not at odds best performance.

geek squad protection is a pretty good deal, no questions asked and swap out in store.

This is a must if your getting the Xbox that’s worth over $500. Something goes wrong with your Xbox you want to make sure you’re covered. And geek squad has great service.

I love how quickly it load my games and the design of it is convenient for my game desk

Great service, fast response, good service to purchase just in case something goes bad.

Having this insurance as a safety blanket for devices that are made to break is essential I recommend everybody get this insurance policy for it’s easy to forget that electronics or not made to last forever