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Customer reviews

Rating 4.8 out of 5 stars with 2163 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,163 reviews
  • Rated 5 out of 5 stars

    Always Get protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I started buying electronics from Best Buy, I have always gotten the protection plan. Amazing experience when I’ve had to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for all your devices with a piece of mind !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well. The agent was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is legendary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet thankfully but I do appreciate the overall customer service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect Console

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, I’ve been playing Xbox since I was a kid and I like every feature this console has to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super glad I purchased this plan and feel 110% safer having purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Santa" brought this for our youngest who desperately wanted an PS5 which has been impossible for us to get thankfully he's completely satisfied with the Xbox system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend GeekSquad protection. They go above and beyond to protect our products. I always ask questions on what I buy it for to know what it covers and if it’s a replacement or service!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad the best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use geek squad protection but I’m pretty sure it’s a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much it’s so easy to use from specs and resolution I think it’s so much better than the Xbox series one 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE GEEK SQUAD!!! Very friendly & extremely helpful. Quick response whether its thru phone online or at store. They always know what there doing & always there to help. I love there service & wouldn't trade it for anything! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects it from basically anything, like accidental damage or scuffs? Seems perfect to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have you’re back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! It’s always best to get this service for obvious reasons Especially if you have kids lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my sons xbox. Just making sure all is covered . Ive not used it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never be too safe!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t be too safe when buying expensive consoles, never know what might happen it’s worth the little extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had alittle problem geek squad help. Everything fixed great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Customer service! They make sure everything is perfect and get it to you as fast as possible!!! I'm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Highly recommend!! Much cheaper than buying your product again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is everything I hoped it would be and more. Been an amazing buy for over a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came to my home and fixed my printer& computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is worth purchasing. This is my third year experiencing having it and have used it a few times and the savings are great. The technicians are always courteous and very skilled.

    I would recommend this to a friend