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Customer reviews

Rating 4.8 out of 5 stars with 2164 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,164 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my geek squad protection, but I'd much rather have it and be covered than to have to jump through a bunch of hoops if something happens to my system outside of the factory warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Game System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an xbox fan and this has to be the best system they have created yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and professional! Staff was very accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad help with solving a technical problem that would have cost me a much higher amount than there two year service. This plan is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Protection plans anything I get from Best Buy because they great at honoring their protection services. Brought this for my Xbox Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for added protection. Haven’t used it for Xbox but it cam in handy for my switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make me feel better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I bought the Xbox one for my kids and it is a relief to know it is covered if something happens to it. Which face it having three kids I am going to probably need it at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are great. I have used them a number of times and have saved having to repurchase the item. It has saved me thousands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, always recommend protecting any product over 300$. Best buy is great with returns or exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection on items $100 or more. Simple as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work at Best Buy when I was in college 12 years ago. Geek Squad is the way to go on anything that is more than $100. Great service and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this service if you have devices that could potentially fail. You'll regret it unless you're good at fixing electronics yourself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid gaming platform. Ive had the ps5 for awhile now and noticed they had some of these in stock for christmas time so i thought what the heck. Both platforms have good games just depends on which ones you like more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a warranty from Best Buy means peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great offer because if something goes wrong with the Xbox I could have geek squad check it out for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase I’ve ever made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updated graphics and sound plus instant play is quite possibly the best thing added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift, great service love the crew at this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good professional service from Geek Squad folks. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is what I wanted for gaming, however it is good to know ahead of time that if you don't have DVR capability on your 4K TV (like I don't) that it will limit some of your settings. Now I want a new TV.

    I would recommend this to a friend