Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2155 reviews
(2,155 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I've purchased since 1927 when I bought my first model t. Jus playing but its a great purchase
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far not needing to use it. coverage for tech is ideal.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully this will never be needed for the Xbox X series console, but we purchased it ‘just in case.’
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ps5 Remote Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, replace my remote without a problem great customer service and replacement plan!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Essential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service is great just in case the console I have now has trouble working all of a sudden.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the Best Buy Geek Squad insurance. I enjoy true peace of mind that my investment is protected.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worked on my old Xbox, purchased it for my new one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t needed to use this yet, but on my last Xbox I got the “red ring of death” and Geek Squad took care of it. Knowing that, I purchased the same service for my new Xbox Series X.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 year protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased a 2 year protection plan for my new Xbox series S. very helpful if anything would go wrong.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this protection plan! I never make a purchase without it. This plan always saves the day
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot buy anything from Best Buy without buying the Geek Squad Protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
100% worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% worth the money to cover a $500 item for multiple years for 70 bucks
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty for new console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased cause it’s a gen 1 console their is going to be bugs so if it breaks nice to know it’s under warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Series x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love my series x personally believe it has the best graphics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get this insurance to protect my Xbox from any accidental or internal damage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get the geek squad protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Florida Geek squad has saved me so many times wether it was my headset, TV or phone it has saved me tons of money from having to rebuy a product!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say its a geek squad protection and easier to manage than dealing with the companies warranty system.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have when you spend money on expensive products that may need replaced!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Best Console
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is thoroughly enjoying and has not stopped playing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get for new tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend getting protection on new tech. Hope to never need it but the Best Buy replacement plan is good
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Console Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having coverage for your gaming console is very important and I would highly recommend it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


