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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2155 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,155 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my hubs, he loves it! We used it so much, definitely worth the money spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just in case something happens to my xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it they help a lot. Some how it got lost and they work pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress enough to only buy electronics for Best Buy. Great customer service everytime. The protection plans are so stress free and worth every dollar. This time around I did the trade in option and was super pleased with it. Thanks again Best Buy! I will always be a loyal customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned out lesson!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this on our TV and decided to cancel it! BIG MISTAKE! The 85" TV that was only 13 months old, died and needed the entire back-lite panel needed replacing, costing more than a new TV. We got an new TV and we will NOT cancel the Geek Squad service again...ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addon just in case anything was to happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying especially when electronics are so easily broken and cost so much. Protect your stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service went for some last minute gifts. Speedy check out had all registers open which is unheard of now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps when item breaks or have a virus and needs to be worked on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has saved me many times. I've used it on my TV and 2 xbox. No hassle. Call them and they take care of you quickly. I had lightening strike on my xbox and it was ruined. Even on a surge protector. They replaced it. TV acted up and they came out and replaced a mother board. Disc drive messed up on an xbox. They fixed it too. No hassle and no extra money. Definitely recommend on any good electronics you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed my xbox except that I can't play my tank game until my ethernet cable is attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very protected knowing i have 2 years of coverage since i travel a lot with my xbox and can be quite clumsy and drop it multiple times. Unfortunately website does not allow me to upload pictures to my review though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have, just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i wont have to use it, but i am glad that i opted to get it since things can happen in life and for at least 2 years my console is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sons new Xbox. Wouldn't want to get caught without it. You never know when or if you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing 2-Year Accidental Geek Squad Protection, offering great protection coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convenience if you ever have an incidence of hardware issue or accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but am glad I have the insurance of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally purchase the geek squad protection plan I’ve already made claims and they where fast and where able to replace my product I did have to pay the protection plan for the new product all over again but it’s well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, I went in and within two days my replacement was said to come in, saved me lots of money and headache long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday present. Awesome product. Kid loves to play it.

    I would recommend this to a friend