Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2155 reviews
(2,155 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad always takes care of its customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get geek squad on every electronic I buy at Bestbuy.
I would recommend this to a friendRated 5 out of 5 stars
Mrs. B
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a teenager so I definitely wanted to get the protection plan. I’ve purchased them in the past, easy to get the items replaced when they break or don’t work like they should.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bought to cover my xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought to cover my xbox since i travel for work you never know what can happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the warranty on this Xbox and had an issue with the system didn’t have any problems with getting it replaced
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing service that Best Buy offers. I add it onto every purchase I make!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I hear alot of Great things about Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought my Xbox One X and I added this protection plan from The Geek Squad I haven't used it yet but if my Xbox does get broken or gets wet for any kind of reason I hope the Geek Squad keeps their end of the deal in fixing my Xbox cause this is my first time I've never ever broken or have my Xbox been fixed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always better to have protection great piece of mind
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have to all electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy makes returning or replacing very easy and convienent. A must have, especially products Kids use or items that get a lot of wear. Huge reason I try to buy most of my products through Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Ease of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who does not like to have a warranty on any expensive purchase. While I haven’t used this warrant specifically yet I was able to use a warranty on my elite controller and it was very easy to go through the process so I recommend it for anyone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchased Xbox X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was awesome with helping us find the perfect Xbox for our daughter.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Beats not having it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s be honest, accidents happen, if your homemade giant 2x4 Jenga game topples into your TV or you accidentally put a brick in your washing machine, you will be a happy camper if you have this.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accidentally bought this but I'm glad I have it in case something does happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I only use the Xbox for 3 games it still runs pretty good and it’s not as complicated as a pc
I would recommend this to a friendRated 5 out of 5 stars
New X Box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tis is a nice unit, wsh it had more usb ports. After adding base cooler unit and one external hd dive your out of ports.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can always rely on Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! They always seem to be able to handle any issues within a reasonable amount of time!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
A waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lost everything due to a flood, and I have my red cross case number to prove it. As well as multiple pictures of my house being flooded. As advised, I did not touch anything because of bacteria I just moved whatever wasn't damaged when I moved out and let the cleaning crew the apartment complex hired take care of the rest. My son lost his X-Box S and controllers and my warranty will not cover it because I don't have the device. The last thing I was thinking about was thinking about after losing everything was "make sure we grab the Xbox" for geek squad. I purchased another protection plan for my laptop and took it to best buy this week to find out it needed a new battery. Contacted geek squad to find out the battery isn't covered in my warranty. Unless your kids are a little wild and tend to break things don't waste your money on that 2-year protection plan
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alway always buy this best buy is a no hassle return and the receipt is in their system just look up ur phone number
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
never buy electronics without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to make use of geek squad protection plans a few times now which has made the purchases more than worth the cost. Knowing I'll be covered for a full 2 years and not the manufactures standard 90 day or 1 year gives me peace of mind. I so I don't usually purchase electronics without a protection plan now.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The right console for the right price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High speed processing , emhanced graphics , more power than ever before.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love geek squad. Get their protection for everything you buy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


