Customer Ratings & Reviews

Love the convenience of either using a disc or cloud gaming with Game Pass. So many games i can play wothout having to physicaly purchase them. Some other great features that aren’t on PS5 as well. Specifically Dolby Atmos audio!!!

This came in handy when our Xbox bit the dust. Luckily, it happened just inside the warranty. We were able to take it in to Geek Squad, they determined it needed to be replaced, and it was very quickly and efficiently handled.

Good for peace of mind but it really isn’t worth it. My Xbox did break but they sent me back a refurbished console that only made it 6 months before that one break. Unfortunately their warranty on the new console is only 30 days.

Haven't used this yet but wanted a little peace of mind in case anything happens to the new Xbox X. The last Xbox we had just stopped working and we weren't able to fix it. Glad we have the extra protection just in case.

I purchased the 2 year accidental protection for my new XBox. If I have learned anything, it is to take advantage of these services with Best Buy. I have had to redeem them before, and it is typically pretty painless!

The thing I love most about Best Buy is how they their warranty as long as possible!

great service and overall great customer service!!

After paying $540 for Xbox and it stopped working 2 weeks after purchase I’m happy I had this!

You got to get the Geek Squad! They are so helpful and replacements items are very easy

The deal was so good, i couldnt really complain. Overall had a great experience.

Geek squad is geat cuz if u have kids.... something is bound to happen.... like a whiffed ball knocking over a picture frame, that lands on your xbox... and cracks the case.... I get a replacement... super worth the money

Love having geek squad! If I have any problems they are right there to fix it!

Super glad I purchased this plan and feel 110% safer having purchased

Geek squad offers a 2 years warranty on your purchase of the Xbox 1s, only barring loss & theft. So basically, if you can get it to them, they'll give you a new one. It even includes water damage. So if you have little ones, or this is a present for the kids. This warranty is a great investment.

This was a very good purchase. The product worked as intended and experienced no issues with said product.

Had alittle problem geek squad help. Everything fixed great job

Didn’t use geek squad protection but I’m pretty sure it’s a great service

Nice offer for anything goes wrong in the 2 year journey

I haven’t had any trouble with my Xbox yet but i feel comfortable knowing I got warranty for it.

Havent needed it yet thankfully but I do appreciate the overall customer service