Customer Ratings & Reviews

Havent used it. hopefully i wont need it but its a good thing to have on the backburner

I didnt use it yet, cany say anything about it, but for safe side it is good to buy

The agents have always been exceptionally polite and professional and helped me resolve any issue i've had. But the return and exchange feature of this plan has been priceless. It seems for the past couple years manufacturing quality has plummeted dramatically and being able to exchange so many broken items has saved me a lot of money!

Amazing service, really recommend. Is very easy and they help you to get everything done

I feel fairly confident that I will not use this in the two years. But I was always raised that it is better to have protection and not ever use it than for something to happen and you don't have protection.

Used geek squad for many gaming related products I bought for years, almost never failed. worst experience I've had was for an item that was discontinued, so only thing they could've done is reimburse me with store credit. Overall great coverage.

“Reliable protection, quick support, and peace of mind!”

Nice nice nice Nice nice nice Nice nice nice Nice nice nice

I always but protection on all my electronics. You never know when something could happen.

Its worth it, protectin your investment specially for kids using it

Haven't used it yet, but thankful to have protection

I received some of the best customer service I’ve ever had at Best Buy. That’s why it’s my #1 favorite store in the world. They surpassed my expectations and in the end corrected something that was not their fault but a fault of mine. I couldn’t be more thankful.

Gaming on a budget that is great in every way. Love my Xbox Series S!

Definitely worth the money!! And the Geek Squad support team is absolutely steller and an overall lifesaver!! They're all super friendly, extremely knowledgeable and go above and beyond to help in every capacity!

I did not use it yet.so i cannot review it, i just bought it for safe side

I recommend buying the 2-year Geek Squad Protection for all products over 1/4 of your discretionary monthly income. Also, the manufacture warranty requires you to send your product the manufacturer. If you’re willing to do without a defective device for 6 months, then take the chance. I’m not that willing. Just purchase the warranty. You’ll be thankful when your TV goes out and you’re able to replace it the same day.

So thankful for this warranty! Saves me a bunch of money when my controllers break down! So simple to use, just walk in and tell geek squad the issue, then they give you a brand new controller!

Super helpful great way to keep system safe and staff was great able to help me

My 9 year old absolutely loves it. Great for kids and adults

They informed me of all the information necessary in order to buy the Xbox as a gift. As well they gave me important information leading me to make the decision to buy a protection plan for peace of mind.