Customer Ratings & Reviews

You cannot go without insurance when it comes to consoles. BestBuy has always been really helpful with claims in the past, so I didn’t hesitate to get this.

So far, so good as it were. Hoping I don't need it but as Grandpa used to say, "wish in one hand and s%@! in the other and see which one fills up first." When I don't buy a warranty, bad things tend to happen, so...yup!

Sounds like an actual "cover it all" program. Hope I never need it. Had GS take care of other things in the past with excellent results and service

It's pretty much always worth it. Especially for controllers and headsets.

Haven't used it yet, but thankful to have protection

Totally worth it. My sobs computer broke after a year and a half and since we had this extra coverage they changed for a new one in no time at all.

Love this little super power house! Upgraded the tv so bought the series x as well. Put the s in my daughters room and she’s obsessed. Great digital gaming system!

My 9 year old absolutely loves it. Great for kids and adults

Go To the geek squad for peace of mind when buying gaming console.

Dealing with a new console it is always good to get extra protection for the first batch that comes out in case there are any bugs that need to be worked out you can always take it back for a product replacement with geeksquad if it is unable to be repaired great

I don't always purchase protection plans, however I always purchase them for newly released gaming consoles. You just never know about new consoles. The cost was very reasonable compared to previous consoles. I have always been satisfied with Geek Squad protection plans.

Best buy comes thgrough with product protection on all my electonics. Good value and I like being able to support brick and mortar. Thanks Best Buy.

Love This Console as A former PlayStation user I am deeply impressed by the Microsoft Xbox Series X so glad I made the jump especially with phantom liberty right around the corner

Great service, never lets me down. Great quality overall

I love the thought that i know if my console has an issue which it hasn’t yet that Geek Squad has my back and will fix any problems under my warranty!!!

Geek squad protections have always been worthwhile and a main reason I love Best Buy!!

I don't always get insurance, but in this case I'm going by experience. First, regular protection because I've seen consoles fail from manufacturers defects beyond normal warranties and also I've burned up system laser/drives from excessive playing ;). Second, Accidental protection because I've got two young children sharing it with me who may not be so careful as I am with it.

Oh Yeah. Graleat console. One of the best I've owned. On it all the time. Never a problem!

I had a pro twitch my tv and they came to my home to fix it. They ordered a new panel and had it delivered to my house and came to put it in. Unfortunately the day I bought the tv a megapixel was out and since I thought geek squad fixed this I didn’t bring it back, turns out they only fix 3 at a time.

Very informative, friendly & great customer care!!