Customer Ratings & Reviews

Sofar console is working great. I enjoy playing rocket league Great purchase sofar no complaints!

I’ve got it just in case my girl spills any liquid on it or drops it.

Haven't used this yet but wanted a little peace of mind in case anything happens to the new Xbox X. The last Xbox we had just stopped working and we weren't able to fix it. Glad we have the extra protection just in case.

[Employee of bestbuy] The deal was so good, i couldnt really complain. Overall had a great experience.

I have not had to use this service but Im sure Best Buy will be there if I need them

Geek squad protection saved my xbox. Service replaced it with a refurbished unit when it was to be a new unit. Geek squad gave me a new one

Love geek squad. Get their protection for everything you buy.

I purchased the 2 year accidental protection for my new XBox. If I have learned anything, it is to take advantage of these services with Best Buy. I have had to redeem them before, and it is typically pretty painless!

Bought in new condition and very easy set up and switch from old Xbox.

Geek squad is geat cuz if u have kids.... something is bound to happen.... like a whiffed ball knocking over a picture frame, that lands on your xbox... and cracks the case.... I get a replacement... super worth the money

Always professional and extremely helpful. The employees are also super informative and friendly.

Being able to run 120 fps and even 4k is big for something this size and value sure is something to into consideration.

[Employee of bestbuy] Love the convenience of either using a disc or cloud gaming with Game Pass. So many games i can play wothout having to physicaly purchase them. Some other great features that aren’t on PS5 as well. Specifically Dolby Atmos audio!!!

Really good if you think that something might break. If it does instead of buying whole new things you can get it repaired or they might issue a replacement if it is beyond replaceable.

Have not had to use this yet but in the past you all have been great! THanks!!

geek squad is great and makes replacing things that might have gone bad easily.

Microsoft utilizes incremental updates on their xbox one. Normally your system would receive the updates in multiple parts following a sequential order. Unfortunately if you don't use the console for a while and turn it on than it may receive the updates in the wrong order. This can cause the system to stop functioning. Due to the formatting on the hard drive it isn't an easy process to replace the hard drives in a xbox one. Geek Squad Protection will enable you to get a replacement if this occurs.

A great peice of mind when electronics doesnt go well within a certain year. A must purchase with a plan.

Item worked good and service was fast. Recommend for everyone

[Employee of bestbuy] Great console, I’ve been playing Xbox since I was a kid and I like every feature this console has to offer