Customer Ratings & Reviews

[Employee of bestbuy] Didn’t use geek squad protection but I’m pretty sure it’s a great service

Xbox definitely upgraded scene graphics, fast and and easy to use..

These guys and gals are great if you need them have yet to but have asked a simple question over phone

Ive always loved xbox. This one is fast and easy to use. Highly recommend

Haven’t had to use it yet but since im giving 5 stars hopefully theyll look out for me

Excellent service, the truth is I didn't have to use it but for its price it convinced me and for everything it covered

Newest console upgrade and couldnt be happier! Join the xbox family.

Geek squad was so helpful and friendly. Answered all of my questions and walked through everything! Highly recommend!

Perfect system. No flaws. Excellent Service.........

Buy it. You won’t regret it. The computer is fast with awesome quality. Also the light effects look great in the room.

I had my Nintendo switch fixed i had no problems afterwards and still works about 5 years

I'm sure geek squad is great if I ever had to utilize it I've only heard good things

Always helpful when I had any issue with my purchase. Polite and informative. Use the service for many repairs over the years.

I am grateful that geek squad is able to provide myself with the protection plan it offers.

The Accidental Protection Plan is well worth it, especially with all of the play time the Xbox series console gets nowadays. I recommend getting one when available from Best Buy. Well worth it.

MY SON ALREADY BROKE THE CONTROLLER , WENT BACK TO BEST BUY, AND THEY TOOK MY INFO AND SENDING ME ANOTHER ONE< ITS BEEN 3 DAYS AND STILL WAITING FOR IT TO ARRVE THOUGH< THOUGHT THEY WOULD JUST EXCHANGE IT RIGHT THERE < OHH WELL, AT LEAST A NEW ONE WILL COME SOON !!

Excellent customer service and very helpful with any questions.

I strongly believe in the geek Squad service plan. It gives me the piece of mind. If my product ever malfunction i know i can go directly to the store and get help unlike other service plans where you have to call the manufacture even though you bought the warranty from the store.

Great value for protection. Just bought a new gaming console and was able to add 2 year coverage for less than $100.

This protection option for the Xbox I purchased costs less than a single controlller. I feel good knowing that if my family’s gaming system goes down for some reason, I am covered.