Customer Ratings & Reviews

We had to use the replacement on only one of the many items that we have purchased from Best Buy over the years. The process was so easy. Best Buy replaced the item and we were walking out of the door within 15 minutes with the replacement item. Will purchase when warranted in the future.

Great services. I can always rely on Best Buy for a smooth customer experience

Love the xbox series s. Great graphics, doesn't over heat. Smaller then the other xboxes and lighter.

Always great service with geek squad. Usually get the protection because it’s priced well. I miss the days of high quality products that didn’t need warranty

Geek Squad is awesome!!! Love their service and accidental plans! Come in handy when you have kids or just can't seem to take care of your things well enough (even though you try haha) GET IT you won't regret it!

Excellent product and service from the geek squad. Very happy with my service

I never uses this service and honestly I hope that we dont have to, since it is an insurance.

Geek Squad service is the best of the best. They truly know what they're doing.

So far so good. I like how it sits upright to take up less space. Son wanted for his old games.

[Employee of bestbuy] Very good protection protects well my device against short circuits and accidents.

Best buy has the best protection plans. I buy electronics from them partially because of that.

All are good and best of luck. I like all electronics items buy best buy.

No complaints so far. Theyre always great! And great service and coverages. Pretty fast response also!

Having this insurance as a safety blanket for devices that are made to break is essential I recommend everybody get this insurance policy for it’s easy to forget that electronics or not made to last forever

[Employee of bestbuy] Worth the purchase, better safe than sorry. I’d rather spend what this cost, the have to buy a whole new console.

This is such a great item. It works really well and I have not had any issues with it.

This is a must if your getting the Xbox that’s worth over $500. Something goes wrong with your Xbox you want to make sure you’re covered. And geek squad has great service.

The agent helped me purchase this plan very quickly. I got this for my Xbox I purchased online. She gave me the best possible discounts and made sure I understood everything clearly. Very good interaction.

With kids like mine you have to make sure to get insurance on everything for peace of mind. Haven’t filed a claim but it’s nice having peace of mind.

[Employee of bestbuy] fun games and game pass is def worth it :) happy with my purchase