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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,167 reviews
  • Rated 5 out of 5 stars

    They got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that would make this better is if it were 3 year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your protection !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have plan especially on an item that you can’t go without having to repay full price for if there’s anything that comes down along the road .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best plan I’ve ever had and I will always recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for a brand new console is a no-brainer as you are technically a beta tester until the quirks are worked out. (Does Xbox’s Ring of Death ring a bell?)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. Having a little insurance is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage and would recommend on anything you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it when buying microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it when you buy microsoft products. Easy returns and easy exchanges when microsoft inevitably break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. I possibly will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is highly recommended especially since this is a Christmas gift and warranty are a wonderful option to have with any Best Buy purchase. In the past we have had to call Geek Squad to fix items when we have had a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great Geek squad plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello and this is very useful to have the geek squad protection since your product is guaranteed and it can be replaced for free or repared, thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad service for calibrating TV picture and sound. Very professional, quick, and couldn't ask for more. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set my t.v And other products up quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Is awesome very helpful and did an excellent job putting my devices together and connected with no problems very happy with my services an products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to protect your devices against anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always just there in case something does go wrong, feel swuad is usually pretty good at sticking to their word too. Can’t go wrong with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection plan for my son’s new computer. Geek Squad was great in getting screen replaced after he dropped it. It was very quick turnaround.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great I had a great time playing call of duty and other games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my son. He has really enjoyed it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fast, convinient

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome! Love how fast it is and how convinient as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and good for backwards compatibility makes this machine a monster unlike its S series cousin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best buy warranties. Imo they’re the best anyone offers you walk in and walk out with a new product. What can be better than that?!?!

    I would recommend this to a friend