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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,167 reviews
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how they just take your item amd fix it with no questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything you gotta get this just in case something goes wrong. Definitely a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not have to use this, but have it if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I've purchased since 1927 when I bought my first model t. Jus playing but its a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For 299...It's a great replacement option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely luv this little model...works perfectly with my 8Tb external I have all my games on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it for anything expensive. You wouldn’t want to purchase something more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing can compare to the peace of mind knowing g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing can compare to the peace of mind knowing geek squad is on your side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad insurance. I enjoy true peace of mind that my investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for our Xbox series x that extends the life of the manufacturers warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been extremely pleased by the performance of my Xbox Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the protection plan it's worth buying even if you don't use it. We have used it on a few things and it has always paid off using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You dem boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeahhhhhh boyyyyyy!!!!! Y’all be the truth always protecting my ish keep up the good work-a-lurk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked on my old Xbox, purchased it for my new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use this yet, but on my last Xbox I got the “red ring of death” and Geek Squad took care of it. Knowing that, I purchased the same service for my new Xbox Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this will never be needed for the Xbox X series console, but we purchased it ‘just in case.’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot buy anything from Best Buy without buying the Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for new console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased cause it’s a gen 1 console their is going to be bugs so if it breaks nice to know it’s under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the money to cover a $500 item for multiple years for 70 bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when you spend money on expensive products that may need replaced!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    2 year protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a 2 year protection plan for my new Xbox series S. very helpful if anything would go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its a geek squad protection and easier to manage than dealing with the companies warranty system.

    I would recommend this to a friend