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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2139 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,139 reviews
  • Rated 5 out of 5 stars

    Xbox Series X rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X doesn't fall short at all. People talked about lack of unique titles at launch. The Xbox is where I spent the majority of my time because not only does it play every xbox one, xbox 360, and original Xbox game that the previous Xbox played but it has enhanced Xbox one X titles unlocking faster frame rates and resolutions and maybe other enhancements. I own the competition and I assure you it doesn't do the same. But there are indeed Fully upgraded Series X games like Assassins Creed Valhalla which when set to the graphics quality setting looks almost photographic. There are a number of others. Looking forward to the future. Also the simple rectangle design is compact and the cooling is super quiet. I have never heard the drive or the fan make any noise. Also it has a very handy slot where an upgrade external NVME 1TB hard drive can be plugged in to double your place for people like me who install a lot of stuff.. I also plugged in my 1TB USB SSD from the Xbox One X and it detected all of the games and surprise they all worked and some triggered massive downloads to upgrade them to Series X capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad warranty on several items over the past 20 years and all the issues were resolved with no hassle and no fuss. I would highly recommend getting the extra protection especially on electronics Things just are not made like they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-ordered the S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in class for almost 4 hours starting from 8-12 (pacific) and I remembered. Today's launch day for pre orders and I just went on best buy and ordered one only having to try for 5 minutes till I got one in my cart. Sorry for everyone who's frustrated and didn't get what they want but mine was as simple as that. P.S. switching from PS4 to Xbox because now Xbox is on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console works amazing and looks pretty good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have bought.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, incredible picture if your tv is up to par. Have had xbox’s my whole life and look forward to some gaming over Christmas time. Came with everything to get started. Due to size of games now, I recommend just springing for internal hard drive right away unless you do not play a large variety. Can use external hard drive for Xbox one games, but not the new gen games, those must be internally saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting Geek Squad for the xbox. The HDMI port on previous xbox broke a few times. It’s the achilles heel of this gaming device. I spent a bunch of money trying to get it fixed and now i have to get a new one altogether. Ugh. Unfortunately, i got the first xbox directly from Microsoft, so no Geek squad to help. This time, i am doing things differently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and polite and their customer service is smooth as they come I give these guys a 5 star rating because of how polite and professional this team is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox series X is better than PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically if you own a PlayStation 5 you play the game then turn off the console. There is nothing else to do. With the Xbox you can spend hours and hours of entertainment. Xbox is better than PlayStation no contest. Have a good day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just keep trying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just keep refreshing the page. I was just able to get my order in. I've been trying to hours. So I can understand people's frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better then ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the Xbox series x and the playstation 5 and have been trying to set up remote play for days on the playstation and Xbox both the Xbox is excellent and easy and the playstation sucks I'm at the point where I'm going to return the playstation because it's so horrible but the Xbox is awesome and is easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is serious with the Next Gen Consoles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to vuy one thanks to people i have subscribed to on Twitter such as Wario64. What surprised me is that Best Buy has a verification system and will actuslly hold your console for you for a bit. I love the Xbox SX! It is powerful and keeps a huge selection of ganes from before via backward compatibility, download, gamepass, etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the coverage plan if you get anything expensive. My xbox 1 died with literally a month left on the 2 year plan. They completely replaced it for free nor was there any run around! This is a must have for a high ticket item! Why take the risk when this really isn't that expensive...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Victor. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Pre-Orded It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refreshed the page for about 4 hours on the app and on my laptop until I was finally able to preorder it. Can’t wait to pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service I recommend this service all the way !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge step up from the only Xbox!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband and kids love it! Our old Xbox one was nearing the end of its days. Sounded like and airplane getting ready for take off when you fired it up. This one you can barely tell it’s running. It’s fast to load and gameplay/graphics are amazingly good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for casual gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to love about this little Xbox? It's perfect for the casual gamer! It has a very small profile, cute aesthetic, and is practically perfect for the Xbox Game Pass. Also the price makes it extremely accessible. Get this one!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One week review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is has fast loading screens just like the Xbox series X and the amazing thing is that it’s at a lower price. For a next gen console this is an amazing price for the power packed inside it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console from Microsoft.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good console, plays 4k UHD DVDs decently well, not quite as good as a good dedicated device but a nice added benefit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad 2 Year Extra Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that when you have kids and electronics that it is a WISE ideas to get added peace of mind by getting the Extra Protection Warranties for EVERYTHING (EVEN THE PLASTIC BAG BEST BUY PLACES YOUR ITEMS IN AFTER PURCHASE, LOL!!) Parents Will Get That Joke!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't "power my dreams"...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it says in the description except...and I quote, "power my dreams." It's the whole reason I purchased the console. I mean, the games run terrific, but my dreams unfortunately are stuck in last gen. All those flops were for not. If you're only using it as a gaming console, then you have reason to be excited.

    I would recommend this to a friend