Customer Ratings & Reviews

So happy I have this warranty. I haven't had to use it on my xbox but with other devices this has always come in handy in the past

The Geek Squad is very beneficial and they are awesome! I've needed them for multiple item. They are polite and they get the job done!

Haven’t had to use it yet but since im giving 5 stars hopefully theyll look out for me

Usually I don’t get these, but the Xbox controllers only last about 6 months. So 2 remotes and this is paid for

I have had to make use of geek squad protection plans a few times now which has made the purchases more than worth the cost. Knowing I'll be covered for a full 2 years and not the manufactures standard 90 day or 1 year gives me peace of mind. I so I don't usually purchase electronics without a protection plan now.

best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

I'm sure geek squad is great if I ever had to utilize it I've only heard good things

I bought the protection for my Xbox Series X. Although I haven't needed to use it yet, I have used Geek Squad Protection on other products in the past with great results and customer service. I'd expect the same to happen if I ever have to use it again.

Great services. I can always rely on Best Buy for a smooth customer experience

A great peice of mind when electronics doesnt go well within a certain year. A must purchase with a plan.

Excellent product and service from the geek squad. Very happy with my service

These guys and gals are great if you need them have yet to but have asked a simple question over phone

I had my Nintendo switch fixed i had no problems afterwards and still works about 5 years

The new Geek Squad Protection plan serves its purpose but over the years of being a Best Buy shopper the plans have declined slightly in service and quality, Turn around time has increased for repairs and the agents seem less than invested in making sure a quality experience is created and get your items back to you within a reasonable timeframe. I am also not to pleased with the fact that when a console or hardware product breaks or has a defect it is not replaced with a newer piece of equipment but a refurbished version. Granted that is only if the item you have is deemed unrepairable. I like the extra protection on certain products so I will continue to purchase; however, I think it may be time to reevaluate what these plans once were and go back to the services roots.

All are good and best of luck. I like all electronics items buy best buy.

Just excited to have a new Xbox X since PS5 can get one cause of online skelepers and hoarders refuse to pay hi $$. But excited to have a Xbox X and we gotta protect our investment fosho!

I am grateful that geek squad is able to provide myself with the protection plan it offers.

Great service prompt and on time very satisfied with tech

Geek Squad service is the best of the best. They truly know what they're doing.

Being able to run 120 fps and even 4k is big for something this size and value sure is something to into consideration.