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Customer reviews

Rating 4.8 out of 5 stars with 2130 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,130 reviews
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast response, good service to purchase just in case something goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it..Hope i dont need to. In that case i will remove or update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan worked flawlessly my xbox has been repaired one time since i bought it never had probls

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hannah at Geek Squad was extremely helpful in helping me get my Console issues resolved!! The team here is supper helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System - Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is the best streaming and gaming system out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PAY A LITTLE MORE FOR A GREAT THING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some thos seems useless but, its saves alot of money in the back end for larger $$$ purchases and less hassle of shipping a broken or defective console back to Microsoft. And it covers controllers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great coverage for all your electronics. I always purchase the coverage.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect yourself at all costs

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is peace of mind. Highly recommend adding it to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had an Xbox and upgrading to the series X is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my butt!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the coverage plan if you get anything expensive. My xbox 1 died with literally a month left on the 2 year plan. They completely replaced it for free nor was there any run around! This is a must have for a high ticket item! Why take the risk when this really isn't that expensive...

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glad i got the protection. haven’t used it yet but i know if anything happens i can always bring it in !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for all your devices with a piece of mind !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Associates at this location go above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help was great and the team made the whole experience easy and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good if you think that something might break. If it does instead of buying whole new things you can get it repaired or they might issue a replacement if it is beyond replaceable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I did break down and buy this. Love it is protected. Hope I never have to use it for awhile

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Xbox series X

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of either using a disc or cloud gaming with Game Pass. So many games i can play wothout having to physicaly purchase them. Some other great features that aren’t on PS5 as well. Specifically Dolby Atmos audio!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for peace of mind but it really isn’t worth it. My Xbox did break but they sent me back a refurbished console that only made it 6 months before that one break. Unfortunately their warranty on the new console is only 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and overall great customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting this because you never know what can happen. Better to be safe than sorry. Don’t wanna find out the hard way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the long geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing I love most about Best Buy is how they their warranty as long as possible!

    I would recommend this to a friend