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Customer reviews

Rating 4.8 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,167 reviews
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Definitely worth the extra money for high dollar purchases.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend I always purchase with all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me with my gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! They’re there whenever I need support with my gaming system!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost everything due to a flood, and I have my red cross case number to prove it. As well as multiple pictures of my house being flooded. As advised, I did not touch anything because of bacteria I just moved whatever wasn't damaged when I moved out and let the cleaning crew the apartment complex hired take care of the rest. My son lost his X-Box S and controllers and my warranty will not cover it because I don't have the device. The last thing I was thinking about was thinking about after losing everything was "make sure we grab the Xbox" for geek squad. I purchased another protection plan for my laptop and took it to best buy this week to find out it needed a new battery. Contacted geek squad to find out the battery isn't covered in my warranty. Unless your kids are a little wild and tend to break things don't waste your money on that 2-year protection plan

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You honestly can not go wrong with the protection plan Best Buy always replaces the item no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection plans they cover everything in the box from console to controller, cables, and cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty better to be safe then sorry. I buy them for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it this product is the best is what i was waiting when i got it no complint i wanna buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but its always good to be ready...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer guys. If anything goes wrong with y our system they replace it no questions asked....Ialways get the insurance coverage on all electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I love my xbox I’m able to run 120 fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it a little pricey but something you have to have now a days just to be safe with high-end purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for an Xbox for my grandson. You never know when you're going to need it, but I like to be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a chirstmas gift, i love xboxs. Ill leave a update after its opened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage easy replacements without a lot of fuzz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox yet and great prize zero lag. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price and it covers everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oddly packaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it was clear care went into the packaging of this item there wasn’t any sort of cushioning between the item and the ground, so there was packaging on top and all four sides but underneath there was only cardboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worth purchasing because when I needed to use it they got me straight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Children like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They like the crossing over of games and graphicss

    I would recommend this to a friend