Customer Ratings & Reviews

I lost everything due to a flood, and I have my red cross case number to prove it. As well as multiple pictures of my house being flooded. As advised, I did not touch anything because of bacteria I just moved whatever wasn't damaged when I moved out and let the cleaning crew the apartment complex hired take care of the rest. My son lost his X-Box S and controllers and my warranty will not cover it because I don't have the device. The last thing I was thinking about was thinking about after losing everything was "make sure we grab the Xbox" for geek squad. I purchased another protection plan for my laptop and took it to best buy this week to find out it needed a new battery. Contacted geek squad to find out the battery isn't covered in my warranty. Unless your kids are a little wild and tend to break things don't waste your money on that 2-year protection plan

Good for those who like gaming but on a budget, I highly recommend.

I've had device issues before and this completely covers you from losing any value if it stops working or has damage.

Here’s to hoping the day never comes but when it does, it’s great to have backup!

Though it was clear care went into the packaging of this item there wasn’t any sort of cushioning between the item and the ground, so there was packaging on top and all four sides but underneath there was only cardboard

Worth every penny. If geek squad can’t make the repair they will replace it.

Haven't used hope not to use them but I purchased it just in case anything

Love the geek squad it help to have insurance for the Nintendo Xbox tv all my things I buy Best Buy love geek squad

Highly recommend purchasing this. Worth every penny. Two kids and electronics are always high risk. Have had everything taken care of with zero hassles. Very satisfied

Always get a protection plan there's been so many times I've had a product break and all I have to do is return to Best Buy and they replace it right away

Florida Geek squad has saved me so many times wether it was my headset, TV or phone it has saved me tons of money from having to rebuy a product!

Geek squad has yet to let me down. Always worth getting warranty!

Great to get with expensive purchases. Best Buy support on this is great.

So happy I bought the protection plan I know it will be covered if it accidentally breaks

I have got items before that I needed to take for them to check for me and they helped me and resolved my problem

my xbox has become my favorite console yet so I had to get the protection for it no matter what.

I Buy this for a Xbox one console , my kid Love to play , and this service it a very good option if you have a kid.

very helpful and useful to have just in case something happens

If you buy anything you gotta get this just in case something goes wrong. Definitely a must buy.

The best thing I've purchased since 1927 when I bought my first model t. Jus playing but its a great purchase