Customer Ratings & Reviews

Best Buy has the best warranty for their products better than the other large retailers. I had an item that no longer worked through normal wear and tear, Best Buy replaced it right there in store and took my old item away. No fuss and no confusion with this warranty it worth a few more dollars than these other retailers selling square trade. Thanks Best Buy.

It's nice of the services offered I felt like the price was reasonable, I don't always do extended warranties but this was for an Xbox series X on release day. Release date console sometimes have problems plus it covers the controller so it'll definitely be a five-star rating if and when I ever use it.

Always get warranty on anything i buy it helps out a lot you never know what might happen to your important items

Geek Squad has been a big help with any questions I’ve had. Totally worth it! I highly recommend the service.

These gaming systems cost way too much these days with little upgrades from the previous bersions. However Microsoft did not disappoint.

This Xbox turned out great for me………………………………………..

Dealing with a new console it is always good to get extra protection for the first batch that comes out in case there are any bugs that need to be worked out you can always take it back for a product replacement with geeksquad if it is unable to be repaired great

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

The Geek squad agents have always been incredible. I haven't had the pleasure of dealing with them except in the store for questions, but always helpful and super knowledgeable.

I don't always purchase protection plans, however I always purchase them for newly released gaming consoles. You just never know about new consoles. The cost was very reasonable compared to previous consoles. I have always been satisfied with Geek Squad protection plans.

So far haven’t experienced any issues with the new Xbox but it’s always assuring to know there’s a top notch team on hand in case anything goes awry.

I love bestbuy. They always do me right. The geek squad is amazing and it always a fast turn around. Im about to buy a ps5 frim them in the next couple of days

Best buy comes thgrough with product protection on all my electonics. Good value and I like being able to support brick and mortar. Thanks Best Buy.

This is my first one that I bought and then I just recently bought yet another one very good quality

First time at this store. Store was clean employees were knowledgeable about what I needed. And had what I wanted. Keep up the amazing work.

Having protection is very important to have. Always be protected.

An amazing game system just wish it was more storage on the system otherwise it is great system and definitely would recommend to anyone else.

Geek Squad protection plan has decent quality but with quick responses to ensure your product is repaired in due time.

Geek Squad has always provided excellent services towards all my devices I have brought in for repairs etc.

I had a pro twitch my tv and they came to my home to fix it. They ordered a new panel and had it delivered to my house and came to put it in. Unfortunately the day I bought the tv a megapixel was out and since I thought geek squad fixed this I didn’t bring it back, turns out they only fix 3 at a time.