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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2155 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,155 reviews
  • Rated 5 out of 5 stars

    Gotta get the Geek Squad coverate!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an XboxOne S years ago, and it ended up having issues. Well, I didnt have the geek squad protection on it, so I had to go back and forth with microsoft for WEEKS before they resolved my issue. Go with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Highly recommend!! Much cheaper than buying your product again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects it from basically anything, like accidental damage or scuffs? Seems perfect to me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect Console

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, I’ve been playing Xbox since I was a kid and I like every feature this console has to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection. I’ve used it in the past & compared to any other company, Geek Squad is the BEST, hands down! Installation, professionalism, customer service, & response time...the BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whata difference this thing makes playing some awesome games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i have this to fall back on should anything happen to my xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yo neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the new Xbox and had to get it protected by the Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was awesome to work with. I was in and out within five minutes!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since the red ring fiasco of the Xbox 360 days, I recommend getting these plans for all consoles, laptops, phones, and TVs. TVs just are not built like the old days and easily blow out when constantly flipping between 1080p and 4k. I get nervous every time my Xbox opens a game that supports 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I started buying electronics from Best Buy, I have always gotten the protection plan. Amazing experience when I’ve had to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have you’re back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! It’s always best to get this service for obvious reasons Especially if you have kids lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extended warranties...haven't had to use any yet..but feel better knowing I have a backup for my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend geek squad for any electronic device worth over two hundred dollars, might not use it but worth the purchase in case you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the worry free life you can live buying the warranty plan. It’s awesome knowing you can return it if something goes wrong and you have the item covered. Especially on the gaming controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your product breaks within the warranty. Bring it in for a swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is everything I hoped it would be and more. Been an amazing buy for over a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never be too safe!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t be too safe when buying expensive consoles, never know what might happen it’s worth the little extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Service Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind in knowing that your item is protected is amazing. The knowledgeable staff was able to help me find a replacement that was either the same product or one to take it place if they didn't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan when everything I buy at Best Buy I’ve never had a issues returning something a year or more later and there geek squad is amazing

    I would recommend this to a friend