Customer Ratings & Reviews

Getting the 2-Year Accidental Geek Squad Protection was hands down one of the smartest moves I've made for my tech. It's like having a guardian angel for my gadgets. Accidents happen, right? Well, with Geek Squad, I'm covered. The process is hassle-free – no need to stress about spills, drops, or unexpected mishaps. They've got my back. The peace of mind that comes with knowing my devices are protected for two whole years is priceless. Geek Squad's customer service is top-notch. I had an issue, reached out, and they were on it like superheroes. Quick, efficient, and they really know their stuff. Whether it's a laptop, phone, or any tech treasure, this protection plan is like a safety net for my digital life. Sure, it's an extra expense, but trust me, when life happens, and it always does, you'll be thanking yourself for having Geek Squad in your corner. It's an investment that pays off when you least expect it. Highly recommended!

The Geek Squad is always willing to drop everyting and come to my home to help with common household moshaps, such as broken blender, hand crank toaster oven jammed, television exploding before the big game etc. Love them more than life itself.

Gives u ease of mind if anything happens to ur stuff. Very easy and quick to get it fix.

Haven't had to use yet but glad its offered since there have been issues with HDMI ports and etc with the xbox's.

The protection plan is great I’ve never had a better protection plan for my items before

Overall, I am extremely satisfied with the 2 Year Accidental Geek Squad Protection plan. It provides excellent coverage for accidental damage, giving me peace of mind. Highly recommended for anyone looking to protect their devices!

Can never go wrong with best buys warranty. Have had to use it twice before and best buys stands by their word to replace the item or store credit.

Geek squad is definitely a go to if you aren't very tech savvy, the whole process is so much easier with they're assistance.

Unfortunately had a Galaxy edition XBSX that decided to fault out, they got me in for an exchange, transfered and renewed my 2 year protection. Great fix, jist bummed that microsoft policy doesn't allow them to repair.

I always purchase the Best Buy warranty. I've had zero issues with the customer care or the Geek Squad whenever I've had to have a warranty repair. Worth every penny!

Everything is good expect for controller..feels cheap and batteries have to be replaced instead of charging the controller with a usb cable.

Absolutely Love This Optional Purchase Is An Absolute Must Have.

They are so helpful when returning products for repair or replacemnt

Simlply Covered if you’re buying an expensive item, the extra money is worth protection.

You never know it's technology is these days, so I'm really grateful that Best Buy has this Geek Squad support option. Really good price for 2 years of Peace of Mind to tell you what. Definitely worth the purchase.

This is great for your gaming system. Eventually everyone will get drift on one of you controllers there is no way around it. With this protection you can set an appointment and they will either fix replace or refund. Its worth it

Love geek squad, bestbuy support, back room (guardians!), and all bestbuy support! You guys kill the stress and worry.

I love it! Work fast with customers. Patient with customers a Pleasure to be around. They will also broke down the problem for better understanding.

Always comforting to know that geek squad has my back on items.

Not only is Best Buy a great store to shop with but their online store is very easy, very refreshing, and makes me feel very safe. The fact that I was able to purchase a birthday present for my son 2300 miles away and have my daughter pick it up was just great. Then, to also offer the extended warranty makes me feel great as well. I couldn’t be more happy than I am now with your company so thank you!!!